Town & Country Auto Service Center

"I had a situation with my car where it wouldn't start, but had a fully charged battery. I made an appointment pretty quickly with this business. I needed it fixed fast but also needed it fixed correctly. I could have went to one of the chain style stores, but with those places you are opening a box of cracker jacks. Sometimes you'd get a good box, other times it'd be full of those cracker jacks that are hard as rocks and break your teeth. I chose town and country because of its high reviews. The bill turned out to be a bit higher than what I was able to afford for all of the repairs that were needed. They worked with me to get the most important things done, and then also to my surprise, fixed a broken battery terminal that I didn't think was going to be fixed! : ) I was pleased with the work and with the speed of the work. Also, one thing I thought was great and I've not seen before; They were able to send me my invoice securely through my phone, and I was able (not required) to pay it online! I loved this feature, because it took away that awkward reading the card over the phone, maybe they hear you right maybe they don't. Maybe they repeat the numbers back when your not expecting it and you talk over each other. These may be silly things, but they are now a thing of the past!.. I want to see this in flower shops, call and place your order over the phone pizza shops and other food shops! Way to embrace the technology! I'll probably go here again when I have another similar situation."

"We have used this business for several years and have never been disappointed. This business is honest and caring about their work. We will continue using Town & Country for our vehicles needs."

"They don't like engine work. Called and told them what the issue was, confirmed the make and model of the vehicle and asked if they did the engine work and would perform the service, they said yes. Dropped it off and they looked at it and said they now wouldn't do the work because of the make and model of the vehicle (but they knew what it was going in). I understand their POV on why, but I am disappointed because I explicitly explained the issue to them before dropping my car off. Charged be 100 bucks to run codes I already knew about, and didn't even bother to look for a service alert which was issued by GM last year about this issue. Also charged be 50 bucks to quote a brake replacement I already knew I needed, when my question was how much would brakes cost. Out $150 and nothing new was found or done to the vehicle. Buyer beware."

"What a great experience! Fast, convenient and best of all excellent customer service!! You will be greeted with a smile by everyone who works here! Thanks for the awesome service!"

"I'm not a mechanic and that's why I come here! Some sort of electrical issue, nearly causing stalls during driving. I understand electrical issues are notoriously difficult to diagnose, Town & Country did everything from physical hands on checking to researching the issue online, got the part I needed from Grand Rapids and had everything up and running before lunch. I had dropped it off at business opening. They are professional, knowledgeable, and above all friendly. Make some engine noises and they will help you figure out the problem. They can even send you very specific info via email or your smart phone with pictures and recommended fixes. I've come here for other issues and have always been impressed with their diligence and promptness."