The Honest Engine

"I was looking for a reliable honest mechanic. since this was local, I decided to give them a shot. After a safety inspection they told me I was looking at a 800-1000$ repair. They would be more exact after they took things apart. I took my car to another repair shop that was recommended by several friends. This shop told me I did not need the repair Honest Engine claimed was necessary. In fact the repair they cited was not even a reason to fail the safety inspection. A better name for this place would be Dishonest Engine. I will never make an "Honest" mistake again."

"When I was living in NH, I had these folks work on all three of our cars. I drove from Milford NH to have them work on my cars. I am picky as Hell about who touches my vehicles. 1. 2002 Audi A4 B6 MT6 clutch replacement and slave cylinder. This is a highly technical vehicle to work on. 2. 2002 BMW 330xi e46 airbag issue. They worked on it after I had gone in and f'd up the drivers side connector....a local Milford mechanic would touch it before I tried to "fix" it... nuf said.. 3. They took the time to press in Global West delrin bushings on my mustang cobra front control arms. This is a place worth taking the time to drive to."

"UPDATE; I just pulled out my receipts from the $700 they charged me to change a rear bumper and install step sides in a period of four day. I matched the receipts from Danny’s Automotive. I just had them remove and install front bumper which included installing two LED fog lights. Got my truck back the same day for a price $500 less. Couple months back I had my brakes done all the way around replaced everything. $525 cheaper than, ripoff replaced my rear bumper. And again I got my car back the same day. Almost forgot, I also did my state Inspection at Danny's as well. Changing a bumper, new brakes, rotors everything, state inspection. Ended up being $5.36 over what not honest engine charged me for installing a bumper. You would have to be insane to have any work done there. I also looked a their BBB rating, out of all the complaints, only one made a complaint with the BBB, well now two. Complaining about something and not doing anything to change it. Just means your a part of a problem. Not doing anything just allows them to continue to do shawty work and rip people off. I’ll start with the only positive the mechanic I dealt with was outstanding. Customer service is the worst I’ve seen in a long time. Misleading, Uninformed, Poor time management. Extremely overpriced. She stated that they would need my truck for a couple of days to install a rear bumper and install sidesteps. I called on the second day, she informed me they hadn’t even touched it yet. On the third day again I called stated my front bumper looked great, but the bad to cut the bolts cause they were seized. I had broke the bolts loose prior. The replacement bumper was to heavy for me to replace on my own that’s why I brought it their. So she didn’t know what bumper was replaced. Then mislead me about the work that was actually done. So at this point all that needed to be done was mount the stepsides, bolt on no welding. Also said she’ll have to see if anyone would work the weekend to finish. 4 days and still no truck, somehow trying to make feel impressed, or feel sorry. The mechanic I dealt with told me he worked late to finish it. Finally called that it was done, again trying to impress me with the work that was done. I was charged $700 I asked for an itemized printout. 7 hours of hazard pay was the only thing on the bill. 7 hour to replace a bumper 4 bolts, installed step sides 6 bolts. On and replaced front grill 4 pinch tabs. 7 hours I was charged, the mechanic told me it took him 3 hours. So 4 days they had my truck, and she wanted it through the weekend. She was not knowledgeable on the work that was being done. Said work needed to be done that didn’t, it had already been done by me prior. Being charged for 7 hours of work when the mechanic that did the work said it took 3. With this one experience I wouldn’t even drive past the garage."

"I would not recommend going here unless you want to be ripped off! I went here due to an engine light being on. After a significantly high price for repair, the engine light was back on not even a week later. I went back got the diagnosis of the issue, and felt in my gut something was not right. I went to another auto shop in town and got a second opinion learning that they were over charging me by at least $300 for both issues. Although the workers are nice and they have loaner cars, they are not honest with repairs. It's too bad because I had trusted them at first."

"Wish I would have read reviews outside of their website. My daughter drove her car from Washington State to Henniker , NH to have for school. Before we left we had our personal mechanic tidy up things so she was prepared for the journey. Before we arrived we started having some issues with the gears not shifting and also the check engine light came one. My daughter contact OUR mechanic (back in WA) and they worked it out that it seems like the solenoid was failing. He told us to go to an AutoZone to get the check engine code. No one would do it because of COVID (we were still out of state). SO before we arrived in Henniker, I searched out a regular mechanic (as ours told us to do) in the same town where she is going to school hoping they would give us the codes. Also making it easier for her to get back to campus if she had to leave the car. Was hoping to fine a good mechanic that could just talk to our mechanic and find a place where she could get her car fixed when needed, including regular maintenance. Website review said great reliable service. I am giving them 1 star because they did wait for her to come in after hours. However, she was charged $100 for the machine to read the codes (not sure if that is high but we knew we would have to pay something) and when we asked for the codes (by my daughter and me multiple times) all they would tell us that it was a transmission code. No actual code numbers, just that it was the transmission codes. My daughter was also informed by them that it seems that her transmission must have been flushed (wasn't), there was a burn smell coming from it (was none) and that the transmission was completely out (definitely not). We just needed the codes to verify to our mechanic, and so he could talk with the local mechanic that we would bring the vehicle into to get repaired SO ... She was charged $100 for code reading/inspection, they DID NOT give her any of the codes, and told her she need to replace the transmission at around $2000. They WOULD NOT answer the phone from our mechanic when he tried multiple times to call (while we were there). Our mechanic finally told us to get out of there, that something was not right. Found an AutoZone in Concord that would read the codes for us. The code came up Solenoid error just as we expected. Just so you know she got the solenoid fixed for around $200 and the car is back to working like it normally does. Not so "honest" in my opinion who tried to scam over $2000 from a college student who is on a limited budget and far away from home."