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"Due to my wife leaving the headlights on, I thought that the car battery needed to be replaced. Thus, I came into the Manchester NTB asking for a battery to be installed. They insisted on testing it first though and found that it was good. It just needed to recharge. Needless to say, I'm thrilled with their service and honesty. They could have easily thrown a new battery into the car and I wouldn't have known that it wasn't needed. I highly recommend this shop!"
"Well never go back. Purchased $700 tires with 1 year of free allignments and rotations. First off i waited 5 hours for them to put tires on. Went back the day after for my allignment and i get . "oh we dont have time today" so i go back the next day for my allignment and as the guy is bringing my truck in he repeatedly pinches the tire on the lift. So i wait an hour and a half just for my allignment to be worse than before. Now today (1/2/16) on my way to concord i get a flat. Come to find out he pinched the tire so bad that the sidewall was ripped. Now im out a tire and they dont have them anymore. Place sucks and i will never be going back. If you go there and you have a valet key give it to them. They beat my truck bringing it out from the bay. I could hear him hammer on it. "
"I shopped around Concord and Manchester for tires. NTB had the best deal on 50k mile tires for my Camry. I talked with the mechanic and he was knowledgeable, I also had an alignment done. I'd go back if I needed tires again."
"This place is a rip-off. I took my vehicle in for inspection 12/28/12 around 11am. They had it up on the lift and the left side tires off by 11:10. A couple mechanics walked around it with their flashlights for a few minutes and that was the last time anyone was near it again until 11:50. During this time there were three mechanics in the bay area. One was at his toolbox reading a magazine, another was walking around in the bay smoking a cigarette looking at the ground, and the other was at the bay door talking with his friend I’m assuming. At 11:55 the service advisor said he wanted to show me something. He informed me my rotors need to be replaced. I informed him they were just miced out and they checked good. He came back saying that it’s because the rust line on top of the rotor. I asked what it would cost to repair and he showed me an estimate for a little over $1,000.00. I told him that was a little too much and I’ll take care of it myself. He came back saying he could help me out a little on the price. He said he could do it for $500.00 but this is a one-time deal. After hearing this, I told him I’ll take care of it myself, just take it off the lift. This place is a joke, Steve K. "
"Went for minor repairs and tire rotation. Staff was courteous and helpful. "
"Went here last year for a state inspection thinking I would be in and out, just like every other inspection I've ever had. Half way into the inspection,..."