Purrfect Auto Service - Tustin

"David and his team are excellent to work with. I’ve left prior reviews indicating the same. I trust that these folks are honest - and they are competitive with pricing and work quality. I definitely will continue to leverage their great services in the future. I also like the new online site to track service history."

"I am Alan, from China. I met Michael 10 years ago. He is very patient and knows not only about coin collection but also many other collections. The boss James is also very nice! I wonder if they are retired now?"

"This shop is my go to because I have several older used cars. Sometimes the cars have minor issues and this shop always just fixes that without trying to upsell me on things I don’t really need. And then they always do a security check and if they find something big and I’m wanting to keep the car, they’re able to fix it at a reasonable price. I’ve had front end work on two cars done and the work was excellent at a fair price. Thanks, Purrfect!"

"Hi, I left one star because you told me you needed to replace my battery and told me how much it would be, and I authorized that, but you did not tell me you would charge an additional $200 diagnostic fee to look at the car until I went to check out. Please let customers know ahead of time if you are going to charge them for services so they can authorize them knowing the cost ahead of time. I wasn’t going to specify this on Google, but I feel I must in response to your response where you describe personal information about my vehicle. Any company that does not respect the confidentiality of their clients deserves one star anyway,"

"After a series of unfortunate events, I found myself with a car that bounced like a horse (my kids enjoyed it) and all sorts of lights on. My parents had always used this place to get work done on their cars and have raved about it for years. I should’ve listened to them when they first told me to bring the car in here, but instead tried to handle it on my own. One issue after another and not knowing much about cars, I asked the owner, Dave, to level with me. I explained my situation and asked him to level with me, As if I were his favorite sister. While he can make no guarantees, he told me what he would do, And offered to work with me. Putting both our defenses aside, we found a middle ground and hoped for the best. 24 to 48 hours later, he let me know the car was ready for pick up. Due to some foreseen Issues, I had to leave it there for a few extra days, and not once did the owner complain. When I finally picked up the vehicle, it drove like a dream. A business owner who is able to be sensitive to a customer’s needs is more of what this world needs to see. Far too often, greed takes over this industry and the after effect can be tragic. If you’re looking for work done on your car, With honest and reasonable quotes, This is your place. As a wise man, once said, if you sell to the Rich, you get poor. If you sell to the poor you get rich. Let the owner know you were sent by Dragon, and he’ll take good care of you."