Meineke Car Care Center 4350

"The team here is exceptional. I’ve been twice now and they have won me over as a forever customer. They have quickly seen my vehicle and called before performing additional maintenance. During this call they told me the issue and explained why this happened and how they could fix this. They provided an estimate for cost and explained if the issue needed to be resolved immediately or it could wait. I highly recommend this shop to anyone looking for a team that genuinely cares and wants to make your vehicle run smoother and safer."

"I have no problems with Meineke as a company. I have been bringing my car here to this location for 5 years. John (the previous manager) always treated me fairly. I have had a couple big jobs done, most recently my whole fuel system replaced was like $350. A month ago I made an appointment to get my regular oil change. There is a new manager now, this is my first time doing business with him. After my oil change he tells me I need to change my air filter and that my brakes need to be changed all the way around I go ahead and approve the air filter and talk to him about the brakes asking him questions like how urgent is it. He told me that it was pretty urgent and I I asked him if it could wait a month and he told me that I would be pushing it so I made an appointment for the next day I called prior to my appointment and I asked him how much it's going to be and he tells me $700 + for all four breaks. I asked him did he say $700 and he talked about some possible discounts and so on, bringing me down to $650. I told him I had to cancel my appointment. This past weekend I paid $140 for the gold elite brakes. All 4. I also changed them myself, it took me 2 hours. ( I have a time lapse video of me doing them myself with my cousin's supervision) Here's my real reason for this review. I am adding pictures of all four brakes. They were in no way urgently needing to be changed. In fact, I live 6 minutes from work. I could have driven around on the front brakes for at least another 8 months. The back brakes, a year. I'm glad I know things because how many people, have been taken advantage of in this way? If I had kept my appointment, I would have never known that they didn't need to be changed. I would have spent an extra $500+ Did my air filter even need to be changed? I will never take my car back to this location."

"Great customer service! On time, friendly, and did everything I asked. Made getting my oil change quick and easy! I am definitely coming back!"

"Got a oil change. Drove 20 mins and they didn’t disappoint. They had great customer service and service was in a timely matter. Will definitely go back. I highly recommend."

"The general manager saw our oil filter was shocked and said they didn’t change the oil last time we went there’s no way. Spoke to the owner gave us some oil changes, talked to a “mechanic” at the Peoria store on the phone who argued with telling me that it couldn’t hurt much which I know way better than to believe that non sense., we had an oil flush done than got another oil change driving down the freeway heard a loud ticking noise (which I assumed was a lifter from the sludge) than the engine shut immediately. I told this “mechanic I knew they messed up the vehicle permanently from their lack of doing what they should’ve done the first time at the location on alma and ray rd. I was told they aren’t responsible because we drove it longer than we should’ve after an oil change, when we got the oil change weren’t told anything was wrong at all, so the oil change they didn’t do didn’t mess up the vehicle?? This is BS!!!! Shouldn’t we have been made aware if there was an issue with the vehicle or the pre check should’ve stated there is an issue??? They’re trying to get out of this without righting the wrong"