CT Auto and Towing LLC

"Fantastic service from Casey. I was recommended to go here for my check engine diagnostic and he not only checked my codes for free but explained the possibilities of what could be wrong and offered to reset the code for me before emissions, twice. He helped me understand the problem, not just do the check engine reading, and they corrected misinformation about what parts to buy that I recieved other places. They are saving me a lot of money and trouble with their recommendations. This is all before I've spent a dime with them. But I'll be getting my auto work done here in the future based on the level of service, knowledge and honesty I've experienced here. 👌"

"Excellent attention to detail. Expert advice and handling. Very reliable and easy to work with. Highly recommended."

"Usually skeptical of purchasing cars out of state, but it was one of my dream cars. My wife and I went to see the G8GT, worked out a good deal. Everything they said needed to be fixed on the car was, it passed inspection. I'm happy. To Sum up my experience "priceless" Huge thank you to CT Auto and Towing."

"*PREDATORY TOWING* My car was towed from the LAZ Parking Capital Lot (10 Ford St., downtown Hartford) fewer than ten minutes after I parked to drop something off for a photo shoot in Bushnell Park. (I tripped coming off the curb and broke my ankle about ten paces from the parking space-- as far as I can tell, the tow truck driver *had to have seen this happen.*) I limped into the park, made the dropoff, came back, and my car was gone. Called LAZ who confirmed it had been towed and they confirmed that my payment hadn't gone through Phoned CT Towing, was told it would be $180, cash only (DOES NOT ACCEPT CREDIT CARDS as per "Amenities" information in Google & other sites). No Paypal, no Venmo, no other cash apps, no credit cards, physical cash only. Driver was rude, and started adding additional "conditions" to my being able to retrieve the car-- $25 per 15 minutes he waited for my friend to arrive with cash, $26+ if the car was on their lot longer than 8 hours. Expected me to walk back and forth down the length of the entire business building to get my registration from my car, then to "watch him do paperwork" then back again-- on a broken ankle-- that he *likely saw happen.* When I declined to follow him all the way to the office and back, he told me to "get off his lot" or he would "call the cops" and that they'd "escort me off." The driver's girlfriend (?) and her dog were with him in the truck, and she was the one to open/close the locked gate-- and to bring me the receipt and take payment for the vehicle; the driver refused to respond. Incredibly unprofessional. Filing a complaint with Department of Consumer Protection."

"I got my vehicle stuck on the sloped lawn next to my house after a larger snow then I thought. They came an winched me out in a short time. Polite over the phone and arrived quickly!"