Cottman Transmission and Total Auto Care of New Orleans

"Very knowledgeable mechanics throughout. I witnessed the teamwork and efficiency. Impressive crew and results. They had been referred to me by a mechanic at a different location and they lived up to everything he said."

"I went to another transmission place and they told me a price before they even look at it .. so I asked a round ..I heard nothing but good things about Cottman so I went . When I went ,Mr.Corey was a lil mean are should I say nothing but business.. So I left my car anyway.. I called him the next day scared to hear the price.. He was so nice he told me I didn’t have a transmission problem.. He didn’t even charge me the 150 for the test he ran on my car ..He said I’m not like the other car shops ..If it’s no problem why make someone pay .. I really appreciate that so if your looking for someone please go to them !!"

"I was in need of a clutch replacement in Sept. 2015, did my research, and settled on Cottman in New Orleans. The manager was good, I was fine with the price of $1,600, and so I went for it. After the work was done, I had to return my vehicle three times for new issues. The first, the idle re-learn was not done properly upon completion of the clutch install. I would stall out in intersections, at stop signs, most anytime my engine was idling in neutral or at very low rpm's. This was corrected. I had to take my vehicle in a second and third time within 30-45 days due to an intermittent problem where my clutch would not go into 1st gear or Reverse. Even jamming it would not go into gear. This would occur multiple times a week, but not all the time. I had to rev the engine in 3rd gear to get it going, and then immediately shift it into 1st to continue along, and same with reverse. Both times I returned to Cottman, they inspected the clutch install, and informed me it is most likely a transmission issue and that I would be looking at a minimum of several hundred dollars just to take out the transmission to look at it, and possibly $4-5,000 for a new transmission. I was not prepared for this knowing these issues were not happening prior to the clutch replacement. I lived with my shifting problem for several months debating and researching what could be done to correct my shifting problem, but then I had to move out of state in June 2016- still with shifting difficulties. Finally, in Apr. 2017 my shifting problems became near-permanent and I had my transmission and clutch examined in my new state- and not at a Cottman. What was discovered was that a sleeve was installed on my throwout bearing with no clips to attach the sleeve in place. Without any clips, the sleeve slid back and forth along the throwout bearing leading to my shifting difficulties. First off, the sleeve was not necessary, and second, it was not even attached. This was work performed by Cottman in Sept. 2015. I needed this issue fixed and spent $1,200 this time around. For the past two and a half months I have spoken with Cory at Cottman five times and emailed twice as well about what had happened and what was done improperly at Cottman. He remembers me, my vehicle, and my return visits to "diagnose" my shifting problems. He has told me that my issue now is up to the owner, however I have not received a phone call or email from the owner in the past two and a half months to discuss with me. An FYI to all of you, their warranty is a paltry 12 MONTH warranty. And so, now that I am beyond this 12 MONTH time frame I have been told there is likely nothing that can be done. DESPITE the fact that I visited Cottman twice while my vehicle was under warranty and they could not diagnose their own installation mistake and my problems were entirely determined to be a result of the initial installation because of the missing clips and the sliding sleeve. I am not one to post reviews such as this, however this entire ordeal has been an incredible disappointment due to the money that I seem to have wasted, the problems that subsequently happened with my vehicle, the inability to discover their own mistake, and the lack of ownership of the problem and willingness to assist me financially in correcting this mistake. Please consider this a major word of caution to everyone reading these reviews. I hope this does not happen to future customers."

"Quick,Efficient,Honest, and Helpful! I will definitely recommend them to family and Friends! Thanks Cottman 👍🏽"

"Iam So so so Satisfied my truck runing great.i drop it off broken and picked it up workn.##hi5"