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"I completely trust Bob and his team and highly recommend Bob's Auto Repair for any and all vehicle needs. Between myself, my wife, and my daughter, we have 4 vehicles, all of which have been to Bob's, and more than once. Bob did an absolutely amazing job of restoring my oldest car (1988 Mustang) to proper running condition - not an easy proposition considering many parts he needed are no longer factory available. This particular job included such things as distributer, oil pan, various wires and hoses, among other things. I can't say enough about how much work went into this and how professional he is. A variety of repairs have also been performed on our other vehicles as well - always flawless, within reasonable time spans, and well priced. Bottom line - if your car needs mechanical attention, this is where you should be taking it to."
"Ran into a situation the other afternoon. I left the DMV in Haverhill with two kids only to discover that my SUV was leaking oil, a good amount at that. Quickly I realized that Bob's Auto was about 15 minutes away. I drove over and arrived around 4:40. I felt somewhat rude for coming so late and with, what I considered to be an emergency. Without hesitation or frustration and with a vehicle already on one lift, Bob told me it wasn't a problem and they'd throw it up on the lift and check it out. Fifteen minutes later Bob came into the office and told me I was all set and my oil filter was loose. A week prior I brought my vehicle to Ford for an oil change. I'm not a mechanic but I am assuming that mechanic failed to tighten the oil filter. At any rate, Bob topped off my oil, tighten the filter, informed me that I had a very small oil leak. But what really impressed me is that he told me the reason my abs light was on was due to a broken tone ring. That showed me that he checked the vehicle quickly yet thoroughly to ensure we'd be safe. I asked him what I owed him and he replied, " your all set, you do not owe me anything." This is not my first time at Bob's but I am also not a regular as I live a little to far away. With that said, any major repairs or repairs that done wrong could threaten the safety of my children or self, will be done by Bob and his crew only. One of the best around....By far!!"
"I dropped my car off Sunday night with out calling them beforehand. I called at 8 am on monday morning and they asked me when I was expecting it back. I said I didn't call before I dropped it of so if not until tomorrow no problem. The response was" I just need to know if you needed it by noon or something, we will have done today" they are awsome."
"Highly Recommend Bob's Auto! My 1998 Subaru has 260K miles and is running great thanks to Bob and his staff of mechanics. They are experienced, thorough, really care and stand behind the work they do. Casey is always there to call you with updates & keep you informed. Bob and his entire staff are friendly experts keeping your car in top shape no matter how old, new or anywhere in between. Pride in their work and genuine caring for customers shows throughout. I would not take my car anywhere else!"
"What a great repair shop"
"We are so done with this place. We used to use Bob for everything but over the years, it's become terrible. If you have an emergency, it could take days..."