Online business profile
Openbay Profile expands your automotive services business’ online digital presence. An online business profile increases exposure to potential customers. Openbay Profile can act as a standalone presence for those businesses without a website or serve to complement your existing business website.
Openbay Profile optimized for targeted online search
Your Openbay Profile is more than an online business listing. It serves to promote your business and engage consumers in a unique way that no other automotive business listing offers today. Your Openbay Profile exposes your business services and brand to a wide online audience.
Features of Openbay Profile
- All information on Openbay Profile is optimized for Search
- Displays your business and location information
- Optimized for mobile devices
- Provides the types of services offered and speciality services (e.g. transmissions)
- Lists the vehicle Makes serviced (e.g. Honda, BMW, Audi, etc.
- Provides the ability to display photos of your business and team via a photo gallery feature
- Openbay customer ratings and reviews with the ability to respond to any review posted
- 3rd party customer ratings and reviews
- List any coupons or specials
- Social links, certifications and awards
- Ability to customize Profile header and page
Add on features to Openbay Profile
Openbay ASP Mobile App
OpenbayASP mobile app supports Openbay Profile
OpenbayASP improves customer communication, builds loyalty and increases customer satisfaction. It also increases your ability to increase services revenue.
- Designed to work with the Openbay profile, Openbay marketplace, Openbay Service Advisor and Openbay Otis.
- Respond quickly to customer question.
- Places your business in alignment with the shopping behavior of the modern-day consumer that uses mobile to make buying decisions.
- Instant notification of new customer activity.
- Generate / edit customer service quotes.
- Quickly confirm service appointment dates and time (if not set up for instant booking)
- Easily communicate with customers, send photos and video to expedite repair approvals
- Track all active, pending, and completed service requests
- Securely settle customer payments
Openbay mobile app for Automotive Service Providers
Openbay developed a mobile app for automotive service providers alerting them to activity across all Openbay products and services. From time to time customers may have questions or send providers pictures and videos of their vehicle asking for assistance.