"The people at Wiygul have been nothing but kind and helpful to me. I came to the area about 3 years ago and they made sure I had everything needed to get my car registered in VA. They've since been my go to place for any repair on my GMC Terrain. The work has been quality and they perform the repairs and services in a timely manner.
This is not the cheapest shop in the area (still reasonable prices) but I do believe it to be one of the best. I leave feeling safe in my vehicle which is what is most important to me. The staff will explain what needs to be done and give you the option as to how you wish to proceed. Unlike many places I've gone, they don't make me feel as though I'm a complete idiot which is another reason I've continued to return.
I work nearby so its easy for me to walk back and forth from the shop, but they still offer to send a shuttle if I ever want to use it instead.
I will continue to use this shop for as long as I'm in the area. Highly recommend for anyone else looking for a place based on quality over cost as well. "
"Dropped by for a safety check. They were done when they said it would be, which was really nice.
They also informed me that my back breaks were almost failing the safety test and that I should probably change them as soon as possible, even offered me a free quote with zero obligations. I changed the brakes myself a few days later and they were correct, my brakes where almost gone on the back.
It is not often it seems that a mechanic or auto repair place will be honest with you. Wiygul was not only professional, but honest and straightforward when they could have failed the safety test in order to make a few bucks. They are now on my go-to list for mechanics in the area, and as long as they continue their good business practices they will continue to have my service."
"Charlie was great. Helped me with my Nissan Titan. Had taken it to 3 different shops and nobody could fix it. It now sounds 100 percent better. Will definitely go back there."
"Had the spark plugs and oil changed. Noticed on the bill when I came home that it said synthetic blend and not fully synthetic. I called in and the guy tells me it’s a computer glitch and there is no way that they would have given me the wrong oil.
Also, the main reason I came in was to see if they could help me figure out why the steering wheel vibrates, but only on idle. They ran a diagnostic and claimed my car was misfiring on one or more cylinders. That’s why they changed the spark plugs. I also asked if they ran the diagnostic test again after they changed the spark plugs and he said no but they took it for a test drive and it was fine. Well, fine is eyes of the beholder I guess. It still vibrates on idle, even more so now. Driving around the block to check it would not help. Simply turning it on and grabbing the steering wheel would have been more helpful.
Maybe you will have a different experience than me at this place but having been robbed of over $400 for a service that had absolutely no value feels like a kick in the gut. In fact it will cost me even more to have my oil changed somewhere else to get some piece of mind and to make sure I have the right oil."
"Great mechanics and repair specialists. My mom has always been pleased with their service after 15 years going there with her cars. Waiting room leaves a bit to be desired but it's ultimately walking distance to a couple shopping centers."
"I purchased a tire from Tirerack.com to replace one on my car that had worn down and been punctured. Took it in to Wiygul at about 7:30 AM, let them know I..."