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"I always have a great experience here, the staff is extremely accommodating to my busy schedule and Ken is incredibly helpful. I'm always surprised at check out at the low prices for repairs and oil changes. You cannot beat them!"
"Fast, professional services! I feel comfortable every time I leave my car there to be worked on. Going to be a member for life!"
"I called ahead of time for a tire changeover but was mistakenly not put into the calendar. The manager got me in and out anyway, even though they were booked. I have always had a good experience here. Will definitely return."
"Since we had ok experience last time we decided to go there for oil change and winter tire swap. But Al was very unprofessionally rude. When He said they were going to charge $130 just for tires swap, I asked why is it so expensive? His answer was, it's not our tires, you didn't purchase here, you can go to one of the Spanish place and they will do it for cheaper. I was shocked to hear his answer, working at well known service place, didn't expect that. I will not and non of my family members and friends will go there for service. VIP time for your employees to learn what is good customer so that you will have loyal customers."
"I had a great experience at the Billerica store. The staff was very helpful and knowledgeable and had me in and out with an oil change in about 1 hour."
"Great sevice and if you have winter tires add the cost to change the tires over. VIP has the best prices when account for this info. This store made a small..."