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"Overdue review here, but needs to be stated. Excellent experience. I bought a 17 Outback—first ever Subaru, back in late November. Did all of my research well beforehand (KBB, test rode every car even remotely under consideration, etc.), so it was just a matter of finding the best deal, trade-in, and so forth. This strategy worked very well. After aligning everything by phone and email, I was in and out with a new car in under 40 minutes. No pressure, no hassle, just plain impressive. Now, on to service: I’ve long been accustomed to doing as much work on my car as possible; just a point of pride and practicality. So when I called to ask what maintenance I needed to do, they were just honest and direct. Some time later, I had a hitch installed, and was given a very good price, and a free loaner for the day. Very nice; very professional; pleasant atmosphere; completely right. I simply ponder why I have driven a Honda all these years... Never going back to that brand anytime soon, and that’s a great car/company. So this says a lot about Subaru, and of Village in particular."
"Highly recommend Village Subaru. My experience from start to finish was outstanding. We shopped other dealers and Village Subaru exceeded by far all of them in every way. They offered the best price and trade in value. There was total transparency throughout the transaction. There were no games, no hidden fees and very good communication. I have never been happier buying a car, and I highly recommend Village Subaru."
"I consistently have exceptional experiences with Village Subaru of Acton! Lincoln Mcdonald has been my salesperson for 3 leases now (over 9 years!), and I feel very fortunate. Lincoln makes sure to understand what your needs are, yet he also takes time to clearly educate on new features so that you can make the best decision. Lincoln is professional, knowledgeable, and a lot of fun to work with! Chris, in financing couldn't have made it easier. He explained everything clearly and offered suggestions that I wouldn't have thought to ask about. Over the past 9 years I've also gotten to know the staff in service and they are always just great! They are on-time, easy to talk with and super helpful over the phone and in person. Ron Santilli, the owner of Village Subaru clearly cares about his customers and the experience they have. He called me personally to thank me for coming back for another lease and he was a delight to talk with. AND I love my Subaru, it is a joy to drive. I even love the lane departure warning, back up camera and Sirius...all features I didn't then I'd care much about.....Lincoln was right again :-)"
"Stress free leasing experience easy process wonderful salesperson George Vargas gave me great advice Will visit again this great dealership with such excellent staff. will recommend to all my friends."
"Excellent service and friendly staff. They gave me a great deal that was unmatched anywhere else."