Tuffy Auto Service Center - West Des Moines

"Excellent service! They were courteous and understanding to what i needed. I will be returning to have more work done to my car."

"Went in to diagnose a noise in the front in. Was given a long list of items that were broken, and needing repair. We agreed to use used part to reduce cost. Was told my steel rim was bent. First test drive of the car the vehicle makes a screeching sound that was impossible to miss. There was no way they did a proper road test of the vehicle before returning the car back to me. What is worse, the shaking that I spent a good chunk of change to correct was still there. They completely misdiagnosed the problem, and the used wheel bearing they put on was spent. I had to take the car to two other places to fix the wheel bearing and the shaking problem. They "gave me a deal of a price" to replace the wheel bearing, and the other place I went to was almost 100$ less. I won't return, and I suggest taking your vehicle somewhere else."

"You guys worked magic on my coolant system repair! Thank you for getting it done so quickly and doing a fantastic job. My vehicle is 15 years old and my AC has not worked this well since it was NEW! In fact, I have to keep turning it down, it's working so well (@ 96 degrees outside)! Thank you again, Kevin and team!!"

"Pray that you don’t break down in this part of the state. Seems like most mechanics aren’t honest. I know this isn’t actually helpful (as a review) but the real story takes too long and requires mentioning several shops. Moral or the story though, just hold off on making repairs to vehicle until out of this area. This specific shop had an arrogant associate working the front counter who on multiple occasions thought it was appropriate to raise his voice with me whenever I questioned his opinions."

"Took truck in for a leaking tire. They got on it right away and I am confident in their work..I watched them do it. Well done Tuffy."