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"First time buying a new car in many years -- and was not looking forward to it based on prior experiences. But -- every person we had contact with at Planet Subaru was great -- made the process very easy and smooth. Lisa and David handled all of the details after starting with an online discussion with Deb. Honest, professional and timely throughout the buying process. No surprises -- no last minute changes -- will go back when we need our next vehicle."
"We had a great experience at Planet Subaru. I initially reached out about a couple of used cars they had on their lot, corresponded with Deb & Lisa over email, met Eric when we went in. We test drove 2 used cars (which were reasonably priced and in good shape) but ultimately decided to wait. The following Saturday, I saw that they had a new Crosstrek in stock with the options we wanted. Called Eric back, he told us to swing by that day. We test drove it around 11, made the call that it was what we wanted, and were able to wrap up all the details & drive it home that afternoon. Everyone we dealt with was friendly and not the least bit pushy. Talking through the details felt like a conversation and we landed at a fair price for all parties involved. They also hustled through all of the paperwork to help us take it home that day and save another trip down from Boston. All in all, we had a great experience. It's a bit of a ride but we'll probably continue to use them for service."
"We"re extremely pleased with the service provided by Rhonda. She was highly skilled and professional. It was a pleasure dealing with her."
"What an amazing place. Not what you thought you'd see about a car dealership huh? Trust me. Buy from this place. Buy from Scott Chandler. We got to sip coffee, pet dogs, and drive away with an amazing car after a successful trade in. This place is awesome!"
"I highly recommend Planet Subaru. Ryan Mak listened carefully to my concerns and recommended just the right car for my needs with no pressure during the entire process. Scott Forrester worked diligently with the financing to find the best terms for the loan."
"I really liked the vibe of Planet Subaru the minute we walked in. It had a relaxed feeling, friendly and personable. My husband & I were in no rush to buy a..."