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"Very attentive staff. Very helpful, knowledgeable and accommodating. "
"I had my Viper alarm installed here on Saturday and I have to tell you, Jason and his staff are amazing. I would get anything installed by him in a heartbeat. He is very nice, knowledgeable and honest. Unfortunately, not a lot business owners view honesty and sincerely taking their customers into consideration as good qualities to have. Jason not only assisted me in getting a rental at a great rate, he also worked with me and my crazy work schedule to ensure that I was able to get my car. He is closed on Sundays however he met me first thing in the morning at Enterprise so I could drop off my rental and then he drove me over to the shop and even took the time to go over all the details regarding the alarm and any questions I had. Impressed would be an understatement. If there is anything else I need, I will definitely be back."
"The staff really cares about the customer and the customer's satisfaction and comfort. I have a new BMW 3 series and wanted only professional and clean work to be done on it. I got a radar detector installed and during the installation process they made sure I knew exactly what they were doing and going to do and informed me if there would be any necessary altercations to their plan. Definitely will go back for future electronic work that I need done."
"Had my alarm and stereo upgraded. Cannot tell you how pleased I am with Jason who went over all my options, made great recommendations, and had his capable staff do a great installation...he even dropped me off and picked me back up from my home! Where can you get customer service like that from an installation shop!! I highly recommend them to anyone who wants great equipment installed right! "
A Google User
"Very good experience; my wife and I would recommend. Friendly, knowledgeable, attentive staff. It was New Year's eve, and we had gone to Best Buy (BB) first in person, Osprey next, and then called around to other local shops to compare. Osprey's price for this one-way remote starter was competitive with the locals and less than BB, and just as important to us, they were the only one who could install it the same day. Jason and Brian (an installer) explained the product more clearly than BB, which helped us make the decision, and Jeff (I think that was his name, an older gentleman) patiently showed us how to use the device. We were concerned by the negative reviews you see here, but anyone can write what they want in anonymity, so we took them with a grain of salt, gave Osprey the benefit of the doubt, and we're glad we did. We think you would be too. Would have given 5 stars, but snow hadn't been removed very well from the parking lot and so it was icier than it should have been. -Paul from Milton"
"I just happened to be passing by their new location on University Ave., so I pulled in, needing some specialty instillation equipment for a car audio..."