Neighborhood Tire Pros & Auto Service - Downtown Decatur

"So happy that we came to this location for a second opinion. The previous shop missed a very important repair to the CV Axle that was needed after they completed their diagnostics. Thankfully the certified techs at this location was able to locate and repair the issue within 24 hrs of having the car in their possession versus having it sit for almost 1.5weeks. Special thank you to Shaun who kept in contact throughout the process and was able to explain in details the issues and repairs that were needed. I highly recommend this location and will return for future repairs."

"Quick, efficient service; accurate estimate for both the repair/service cost and wait time. Exceptional waiting room compared to the typical greasy, grimy service center - clean, bright, plenty of space to work socially distanced while waiting. Polite staff. Have had an oil change, tire install and 4-wheel alignment done here. Happy customer all 3 times."

"Cindy was very straightforward on the phone about the vehicle's condition and repair/maintenance to consider. I understood the breakdown of items she gave and received a quote on the phone before agreeing to any additional work done. The digital car report they send is also very easy to read and understand."

"Moe was extremely professional and educational on some things i didn't even know concerning my vehicle and my warranty that I thought covered everything but he clearly educated me on different types of warranty. We connected because he's a Cowboys fan like me..lol Great job on my vehicle. Great job on the professionalism. Great job on Customer Service. GREAT JOB ON EVERYTHING. The place was clean and was not that crowded."

"Cindy was great. Went above and beyond to correct something another tire place did incorrectly at no cost to me. Honest and reliable. Highly recommend."