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"I have been going to Monument Square for my gas and my inspections for years. They have always been very helpful and pleasant. Under new ownership! Give them a try for all of your auto needs."
"Only place I'll ever let work on my vehicle. Rick and the boys know what they are doing and treat me fair. "
"Let me start off by saying this: INFORM YOUR CUSTOMERS OF PRICING TO AVOID ANY MISUNDERSTANDINGS! I go to this place for the first time after my mother had recommended it because she got an oil change for under $35.00. The guy who's going to do the oil change asks me which oil I get "regular or synthetic" I said I wasn't sure and that I usually go to Toyota to get my oil change regularly and he said "then it has to be synthetic because it's a 2010 vehicle". He never discussed pricing with me. Once he's done some other guy tells me the total is $70.00 which surprised the hell out of me because they never mentioned how much it was prior, otherwise I would've walked out and went back to Toyota. Prior to paying I called Toyota to confirm that I get synthetic oil changes and indeed I did, for $53.00. The guy with a beard not sure if he was the owner was a smart ass implying Toyota were giving discounts or promotions and that he's not Toyota, quite rude if you're an owner. I am never going back to this place again, always tell your customers how much the service is to avoid surprises or have a sign that displays the price as any other regular gas station would. I literary paid an additional $20 to this hole in the wall shop when I could've saved myself that for the same type of oil."
"They are under new ownership within the last year or two and my experience getting an inspection sticker there was not a good one"
"I came in to do an oil change. At first I was told that it will be half an hour wait. Then the mechanic or owner said it will be an hour before the car will be seen, and then another half an hour to do the oil change. I left the car there, and they told me they will call me once its ready. About one hour and foruty minutes later I called in to see if the car was ready. I was rudely informed that they HAVE told me that it will be one hour wait, and another half hour for the work. When I told them it has been one hour and fourty minutes - they acted surprised as if they did not know that time can pass by... When I came in to pick up the car they did not work on at all - I have seen a new line of cars being worked on - and my car just parked outside. I wouls recommend you to avoid this place. They have no sense of responsebility, and honestly - reading the other reviews here - I doubt it is a good place."
"I am never getting a car inspection here ever again. Red hair, red beard, glasses, and most likely wearing a star wars t shirt acted like he knew everything..."