Meineke Car Care Center 2067

"I went for a oil change and Hank the manager informed me of other problems with my car. I needed a new air filter and my tires needed to be balanced. Hank offered a reasonable price and was really helpful. I will definitely take my car back for routine checks!"

"Chris went above and beyond for me today, I am moving cross country to Savannah GA tomorrow and with the hurricane I was not able to get my inspection done before now. He opened up just for me to get it done and was quick and really informative. They are very honest here I had a Groupon and due to the weather he could not communicate with Groupons server to redeem but he insisted I get my refund and he would honor he price. He patiently waited while I worked with Groupon on my refund and once it was processed he then charged me. In the past dealing with issues like this has been a struggle and Chris was more than accommodating. Though I am moving out of state I would highly recommend this location to any of my friends and relatives if they want honest and efficient service. Thanks again for being neighborly which is a rare thing these days especially in the auto care business."

"I went in this location upon seeing a $19.99 oil change and had my oil changed., I noticed the next couple of days an oil spot in the drive way .. thinking it maybe A/C run off, i ignored it .. as the weather was changing here Houston and assumed it more condensation than usually i see .. finally after a week i saw it leaking as i started the engine. it was coming from the oil sensor beside the oil filter ,,, i knew then where that had happened :(.. at the time of the oil `Change' the tech had put on the wrong filter and backing my car off the rack I had seen a giant 3 quart new oil spill on the floor.. [the reason i walked back was because they had my car for 50 mins.] so incompetence somehow `bumped or hit my `Sensor with the oil wrench .. cracking [and or] Damaging it. i took the car back to this location.. 1st they claimed a `faulty filter [I knew better] so i kept telling them `where i saw the leaking oil.. finally it leaked there, so the manager tells me `No problem Mr. Burks we will have you a new oil sensor tomorrow as it was almost close .. to come back earlier and we'll fix You right up.. and they did repair it.. Then tried to charge me $100.21 for fixing something they broke .. i was not / am not happy.. i refused to pay the `Unauthorized work , and `instructed Jose the manager to `remove the new sensor and replace mine . they did it ..and sent me on my way with the faulty sensor :( .. i feel i have been ROBBED .. and wasted 3 hours of my off time in traffic to and from.. had they told me they were to charge me extra for something they created id never went back .. i have been done Wrong :( buyer beware !!!"

"I live in Cedar Park, TX but had brake and shock work done on my car at Meineke in Katy. The brakes make this horrible noise every time I come to a stop. People stare. I've taken my car back to Meineke in Katy several times. I can't get any satisfaction. The last time I took in my car for brake noise and shock replacement, they told me I had to replace CV axle because it was falling out. They replaced it and one week later I had to replace it again. This time I'm back in Cedar Park when the CV axle broke and caused transmission damage. Meineke in Austin would not honor repairs. Meineke in Katy refused to honor their work to both my transmission or replacement of the CV axle. I'm an 68 yr old female who feels I've been dealt with unfairly by this company. I went through Corporate and still received no satisfaction. "

"Seems like new management took over in July / August' 2013. Manager / Mechanic is too greedy. I went for inspection and he is talking about replacing parts and repair which is not even related to Inspection. I had done inspection in 5 minutes on the other side of I10 same day. Be careful before going here."