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Lee Anne S
"Great experience. Current here now and they are very helpful and also practical here. Laying out all the options for me and not being overly aggressive. "
"I would like to take the time to thank Brian and the entire Somerset Subaru team at Somerset Subaru. Brian and his team made my car buying experience trouble free. I was surprised to see Brian, manager of Somerset Subaru help me. Since all other sales personnel was busy helping and awaiting other customers, Brian went above and beyond to help me with buying a vehicle. I chose Somerset Subaru by the convince of the location and the availability of inventory and information on their website. Brian gave my plenty of details about my choices. He gave me the ability to not only test drive my choice but gave me the different choices that were in my price range and interests. Doing this, made me feel more relaxed in my car buying experience. As a mother of two, my husband was not able to accompany me but in no way did I feel pressured or uncomfortable with buying a vehicle as a woman. (Since there is sometimes a gender bias when buying a vehicle) Brian and his team exceed my expectations when it came to buying a new car that fit my family. I would highly recommend Somerset Subaru to anyone that is looking to buy a vehicle in a reliable, comfortable, and hassle free environment. Thank you again."
"Went there to check my transmission, it was slipping service manager said nothing was wrong at first. Went back a week later after I made a bit of a scene he said it need to be replaced. (it had 150 miles on it) I picked it up a month later.with a remanufactured transmission .I questioned that and said I paid for new car and expected a new a new transmission.he said I didn'' t pay for a new one I no I didn't I paid for a new complete car.Now they refuse to service my warranty I now have to go 70 miles for service because I gave him a poor evaluation."
"Great Service dept. First time Subaru owner. Treated awesome the service manager sent drivers to pick up my car for service and returned it when done. I have never had a dealer do that for service. "
"I am from New Hampshire and drove to Rhode Island. The car was outside for the night and when I woke, my car was beeping. I was afraid, caring for two young grandsons and had to get home to an ailing 88 year old that night. Victor at Somerset Subaru, set me up with an appointment, made sure the car was safe enough to drive and made sure I had support for two tired babies to get myself back to their home. His kindness and the kindness of the staff made me sad I had to have the car fixed in NH. I would much rather have been there. They didn't charge me either which amazed even Manchester Subaru. SO WONDERFUL! Thank you all so much and especially VIctor!!!"