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Melissa P Porter
"Exact opposite exhaust system experience to 1 star poster. My regular mechanic wanted $1200 to replace exhaust system in daughter's car....long distance tire made two repairs, under $500 total and the car is perfect."
"They get four stars for the following: - They had the tires I wanted in stock - They beat the best price Direct Tire & Auto in Medway gave me - They didn't try to upsell me on things I didn't want or need - The process of dropping off and picking up my car was relatively efficient They don't get 5 stars because their online quote generation tool produced a quote for the wrong tire size and one of their reps informed me they always tell people not to use it (which seems silly, because it is a useful tool for people and a great way to generate leads for follow up). The answer should be to fix it or remove it from the website. The good news is that while my online quote was incorrect the actual work came in well below that quote, so no harm done. But I worked with one of their reps, via email, before scheduling service and that rep never caught that the tire size was wrong. This would be a much different review if I learned - after scheduling service - that the work would be more than the online quote. I love supporting local businesses and hope they'll tighten up their process because I hope to come back in the future!"
"I was very happy with the tire replacement service I received here and the follow up lugnut and tire inflation check."
"I went to have my exhaust system fixed on my 2003 Chevy Monte Carlo. They wanted to charge me 1600 dollars and rip out the entire system. I went to a service center which charged me 400 dollars. Rip off artists."
"I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend."
"They installed new tires for me several months back and my purchase included free tire rotations and wheel balances for the life of the tires. Very nice..."