Lamb's Tire & Automotive Center #110

"First time here and first time having vehicle inspection for registration inTexas. Quick and pleasant experience. And I especially appreciated the lady at the check in desk telling me I could get my new sticker via HEB grocery store."

"After a median jumped out in front of me I needed a new bearing(or something) and an alignment. I’m back on track after Robert and the team at Lamb’s again took great care of my car and me! Years of consistent service and great customer care keeps me coming back to Lambs."

"Robert took care of my husband and I when we came in for our annual vehicle inspections. This is the first time we used Lamb’s and we really appreciated Robert’s customer service. We will definitely be using Lamb’s in the future."

"I have been to Lambs 4 times in the last 6 months. The first time was for 2 tires. They were to leave the best two on the vehicle. They left one good one and one bad one. I had to go back to have them swap it back out. The service lady was sweet and helpful so I gave them the benefit of the doubt. I went back for an oil change and asked them to check an oil leak I suspected was the oil plug. They changed the oil and said there was no leak. I went home and oil leaked in the driveway. I went back a couple of days later when time permitted. They said it was the oil drain plug after all. They charged $28 for the plug part by itself but installed it for free and topped off the oil and apologized. There continued to be an oil leak. I was out of town and went to Ford Dealer for another plug. $12. Went to a local oil place in the town I was in and the showed me the evident leak in the oil pan gasket not the plug. That isn't Lambs fault but changing the plug and over charging when that was clearly not the issue is. In between the time when the oil plug was replaced and when I went to Ford while out of town my truck had a slight shake in it and I thought it was the balance on the new tires like maybe I had thrown a weight. Common enough issue I just went in to get it handled. They said the shake was my front break rotors. They wanted too much to change them so I changed them myself that night. Turns out it wasn't the rotors at all it was the tie rod end on drivers side. I had noticed while in the lobby several times that they had customers that seemed unreasonably upset and demanding loudly to have issues handled. At the time I just figured that the customers were the ones out of line because they all seemed very angry. I am not one to go back in and comp;lain, I will just move on to a more trustworthy and competent shop but now I see why the circus in regularly happening in the lobby. Shame on Lambs. Horrible business all around"

"They wanted $20 for a simple tire plug that Discout tire will do for FREE. I have paid up to $10 for the same service in the past, so i was expecting the same price when i called. I've previously heard bad things about Lamb's in Round Rock. Seems like they are trying to take advantage of people in G-Town as well."