NAPA AUTOCARE PEACE OF MIND NATIONWIDE LIMITED REPAIR WARRANTY
24 MONTHS / 24,000 MILES
WHAT IS COVERED BY THE WARRANTY
This Warranty covers the following types of repairs and services:
A. Air conditioning, heating and climate control systems. I. Electrical systems.
B. Brake system. J. Exhaust system.
C. Clutches - clutch component or assembly repair and replacement K. Fuel systems.
D. Engine cooling systems. L. Ignition system.
E. Engine performance, drivability services and repairs. M. Other minor repairs and services
F. Emission control system. N. Starting and charging systems.
G. Electronic engine management system and other on-board computer systems,
(engine, body, brake and suspension computers), cruise-control systems.
O. Steering/suspension systems, wheel bearings, CV joints / U-joints,
half-shafts and drive shafts.
H. Driveaxles (differential assembly and components, i.e. gears, bearings,
shafts, and seals)
P. Transaxles (differential assembly and components,
i.e. gears, bearings, shafts, and seals)
WHO MAKES THIS LIMITED WARRANTY
This limited warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty.
This limited warranty is made by the Independent Repair Facility (“Dealer”) who is so named on the original repair order, and whom performed the service/repairs
on your vehicle. This warranty will be honored by any NAPA AutoCare Dealer participating in this program, or any other authorized repair facility anywhere in the
United States. This warranty is not a warranty by National Automotive Parts Association (NAPA), its employees, jobbers, member companies, or the administrator,
Sonsio Administrative Services, Inc., its affiliates, subsidiaries or any of their employees, or member companies. Sonsio Administrative Services, Inc. serves as the
administrator only.
The Independent Repair Facility warrants that the above repairs and services performed at their location will be free from defects in materials and workmanship for
24 months or 24,000 miles of use, whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair
order. This warranty is conditioned on the vehicle being subjected only to normal use and receiving reasonable and necessary maintenance during the warranty
period. Warranty repair costs shall in no case exceed the costs of the original related repair or service. If there is a defect in either materials or workmanship
within the warranty period, the Independent Repair Facility shall have the option to either perform remedial service work at no charge to you, replace the defective
warranted part(s) without charge to you, or refund to you the entire charge for the warranted repairs, minus any previous refunds or credits.
STATE OF CALIFORNIA ONLY: A buyer of covered products or services has the right to have warranty service performed during the warranty period. The warranty
period will be extended for the number of whole days that the vehicle has been out of the buyer’s hands for warranty repairs. If a defect exists within the warranty
period, the warranty will not expire until the defect has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to
delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect, and the buyer notifies the warranty administrator
of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the defect has not been fixed, the buyer may return
his vehicle for a replacement of parts, if applicable, or a refund, in either case, subject to deduction of a reasonable charge for usage. This time extension does not
affect the protections or remedies the buyer has under other laws.
WHERE YOU CAN OBTAIN WARRANTY SERVICE
If you are less than 25 miles away from the original repairing NAPA AutoCare Dealer location, you must return your vehicle to the NAPA AutoCare Dealer
location where the warranted service was performed and present your copy of the repair order to the Dealer. If your vehicle is inoperable, and you are more
than 25 miles away from the original repairing NAPA AutoCare Dealer location, you may be eligible for certain towing and/or rental car benefits as determined by the
Administrator.
If you are not aware of a participating NAPA AutoCare Dealer location in your area, then you must call the Administrator, at (800) 452-NAPA, from 8:00 a.m.
to 8:00 p.m. Monday through Friday (Eastern Time) and 8:00 a.m. to 5:30 p.m. Saturday (Eastern Time), excluding holidays. The Administrator will direct you to the
nearest participating NAPA AutoCare Dealer location. If there are no NAPA AutoCare Dealer locations in your area, the administrator will direct you to a non-NAPA
AutoCare Dealer location.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE
You must keep a copy of the repair order and present it when seeking service under this warranty. If warranty work is performed, you must temporarily
surrender possession of the repair order.
If there are no participating locations in your area, you must obtain authorization from the Warranty Administrator prior to any warranty repair work by
calling (800) 452-NAPA. If the non-participating Repair Facility location will not accept payment from the Administrator, you must pay for the warranty service
and submit a legible copy of your original repair order and warranty service repair order to the Administrator for consideration for reimbursement under this warranty.
WHAT IS NOT COVERED BY THIS WARRANTY
You must pay for any non-warranty service you order to be performed at the same time as the warranty service. This warranty will not apply to your repaired vehicle
if it has been damaged by abnormal use, misuse, neglect, accident, alteration or “tampering with” (by other than the Facility or Facility employees). This Warranty
does not cover replacement or repairs due to normal wear and tear. The Facility’s employees and/or agents do not have authority to modify the terms of
this warranty nor to make any promises in addition to those contained in this warranty. THIS WARRANTY DOES NOT IN ANY WAY INCLUDE INCIDENTAL OR
CONSEQUENTIAL DAMAGES (additional expenses which you may incur as the result of faulty repair or service) or cover parts and labor due to normal wear and
tear.
This Warranty does not cover repair(s) or replacement(s) except as listed in the section, “What is Covered by this Warranty,” even though the Facility may offer other
services. Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below. Automotive
repairs excluded from the Nationwide Limited Warranty include:
NAPA AUTOCARE “PEACE OF MIND”
NATIONWIDE WARRANTY CENTER
P.O. BOX 17659
GOLDEN, CO 80402-6027
1-800-452-NAPA
Warranty coverage period is extended to 36 months or 36,000 miles when
qualifying repairs are paid for with the NAPA AutoCare EasyPay Card (not
applicable to commercial vehicles).
I. ENGINE (excluding external engine seals and gaskets)
A. Any internal repairs or replacement of internal components, or
replacement of engine assembly.
II. TRANSMISSION (excluding external transmission seals and gaskets)
A. Automatic – any internal repair or component replacement.
B. Manual – any internal repair or component replacement.
III. AUTO BODY, PAINT, MOLDING REPAIR
A. Any repair or materials related to auto body repair work.
B. Glass related repairs.
IV. REPAIRS PERFORMED ON COMMERCIAL USE VEHICLES
with a load carrying capacity greater than 1 1/2 tons are excluded
V. TIRES, BATTERIES (excluding Hybrid Drive Battery replacements)
VI. USED OR SALVAGED PARTS
VII. PREVENTIVE MAINTENANCE SERVICES (excluding belt and hose
replacement)
A. Oil changes, fluid changes and flushes, wiper blades, filters