Kirby's Garage

"I cannot speak to actual repairs, but I wanted to share my recent experience with Kirby's Garage at the Marathon gas station on Hillsboro in Grassland. I've been having brake problems and took it by yesterday. Susan was extremely kind and helpful. Customer service was excellent. I left my car for inspection but they quickly called to let me know the problem. They informed me that my car was still under warranty and I should be able to have the problem fixed at a dealership at no charge. They said they did not feel comfortable doing the work and charging me for it when I could have it done under warranty. Who does that?! Hard to find honest service these days, and Kirby's exceeded my expectations. We've had a good experience with them before, and this cements it. I appreciate their honesty!"

"Fair price, friendly staff, bit slow for an oil change, but comprehensive car review after job was done"

"These guys are great! They looked at my car, noted everything that needed to be fixed, had all the parts needed, and got the vehicle back to me on the same day. The service was top notch, they were very straightforward with any details about my car and made suggestions as needed. It's also good to support your local businesses and these guys have held this spot for as long as I can remember. Do yourself a favor the next time you need your car looked at. You won't regret it."

"Bad experience all the way around!!! In the process of fixing my brakes they damaged my chrome lug studs. Then they claimed they were already damaged and that they could not get them off without breaking them further. This was not true. In fact, I had just had my tires rotated two days prior and that tire shop had no trouble with any of the lug studs. After the brake job, the rear lug studs (which Kirby's didn't' touch) are perfect. The mechanic told me that he didn't have the correct size tool to get the lugs off. However, he told his boss (the owner) that the lugs were too damaged to get off. The bottom line is he ruined all ten of the front lugs. They wanted to charge me $12 a piece for new lug studs ($120 total) and I refused. Instead, they got regular replacement lug nuts which they charge me $4 a piece ($40 total). I paid for those just to be done with them and get my truck back. Meanwhile, I bought a replacement set of chrome lug studs for a grand total of $17.85 for a set of 20 and replaced those myself! This is what they wanted to charge me $120 for. So now I am out the $40 they charged me plus the $17.85 to put it back the way it was. On top of that, I'm super irritated that I had to go to all this hassle because they can't do their job right! STAY AWAY FROM KIRBY'S GARAGE!!!"

"Just pulled in on way out of town...guys stopped what they were doing to help us. Thank you so much. We will be back."