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"I called in advance to make sure I could get the service I needed, a simple battery replacement, and was told it would be no problem and to come on over. I drove over (10 minute drive) and when I arrived I was told that the service was not possible. I was shocked because I had just called. The 2 staff I spoke with passed blame onto "Sean" who they clearly did not like because they made derogatory statements about him and his ethnicity. The service was a simple battery replacement that I could have done myself but I thought Jiffy Lube would be faster and easier. I am so annoyed that I was told it would be easy and quick on the phone then I was told it could not be done. I was told the part was not available but the person on the phone told me it would take 5 minutes to get. I have him my car's make and model so they could get the part while I drove over. To make matters worse when I said I was upset since I had called before coming over the staff person said "that's not my problem Miss, that's Sean's fault." I would not even take my car back to Jiffy Aline even just to put air in the tires! The staff were so horrible. It took 5 minutes to even get them to notice I was there. The staff was also smoking in the work bay."
"They did a nice job. I felt like a real customer"
"They put my oil filter cap on with a impact gun. Lied to me about it when they couldn't get it off the next time I brought it for an oil change and thats when I found out about what they did. These guys suck."
"Because it has the best staff the guy Bruce that works there is so nice and helpful."
"Have taken my cars there several times. Never had any issues. They have always done a good job and price is reasonable. Only didn't give them 5 stars because they don't include a car wash with the service any more like they did when they first opened."
"My accord is 10 yrs old and they told me that I need a high synthetic blend for $75.. And they recommend :-( please DONOT go here, if you go be careful what..."