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"Awesome customer service. I have finally found a repair shop where I feel they are looking out for me. Shop prices are better than most and all work is completed correctly the first time within a reasonable time frame. If you are looking for a repair shop that always has the customer in mind this is the place. All and all a great run family business where everyone from the mechanics to the owners will make you feel like you have been going there for years."
"I went to have my RI State Inspection done at Harold Crook's and I can easily tell you I did not regret it. Jim, Jeanette and Glen made me feel right at home and treated me like a human being. They were very quick - it only took 1 hour - and even helped me out by cleaning my front windshield of parking stickers from the previous owner. This garage has definitely earned my repeat custom and I will be coming back here soon to get my car serviced. It's a shame that the RI State Agencies take most of the money from inspections because the team here did all the legwork and therefore deserve most of the money raised from the inspection fee."
"I have gone to Harold Crook's several times over the past few years for auto maintenance and car repairs. Jim runs a great shop and is always honest with every repair. They go out of their way to help people out when having car troubles and will even pick you up and/or drop you off to get your car serviced. Jeanette is great too, she always keeps the coffee hot! I recommend Harold Crooks for all car repairs and maintenance. "
"Jim has saved me many times. He has saved me money, time and even my family vacation. I had plans to join my family at the end of the week and I was on the way to NY from Warwick. As soon as I hit the highway the lights on my dashboard went on. It was a friday and it was after 5pm so I figured I had no chance of getting anyone or meeting with my family for the weekend. Jimmy picked up the phone and told me to drive right over. He checked everything out and had me on my way within an hour. I created the problem and he fixed it right away. My wife and kids were happy I got to have a great weekend with them. Thanks Jim!"
A Google User
"Very Dishonest, Told me my spark plugs were bad when i personally changed them a week earlier. i took my car to another shop and they found the real problem, clogged fuel filter. save yourself some time and money, DONT GO HERE"
"Great customer service. Dependable and trustworthy. Highly recommended !! Jeanette and Jimmy (and company) are the best."