Dunn Tire - Union Rd #11

4.3 / 5.0

About Dunn Tire

Dunn Tire is committed to delivering the best service at the lowest price, guaranteed. We believe that every interaction is an opportunity to deliver world class customer service, while offering the best comprehensive pricing in the industry. A guaranteed buying experience recognized not only for the price value, but for the lifetime services included. We pride ourselves on the experience here at Dunn Tire, that’s why we’ve created the Customer Bill of Rights. These Rights are our pledge that every employee at Dunn Tire will provide you with highest level of service, every time.

Dunn Tire is a Western New York-based tire retailer and automotive service provider. Recently ranked by Tire Business as the 18th largest independent tire retailer in North America, Dunn Tire is also a Top 20 market share holder in the United States within their retail category. Today, there are 30 Dunn Tire retail locations across a footprint from Erie, PA to Syracuse, NY. Dunn Tire has been providing tire and automotive services since 1973. For more information, visit dunntire.com.

Top Services

Alternator replacement
Battery replacement
Brake master cylinder
Brake pad replacement
Brake rotor Replacement
Brake shoe replacement
Brake system diagnosis

Catalytic Converter replacement
Coolant system flush
Diagnose my vehicle
Drive belt replacement
Engine oil and filter change
Exhaust replacement
Fuel system repairs

Muffler replacement
Serpentine / drive belt
Starter replacement
Suspension ball joint
Water Pump replacement
Wheel alignment

Top Vehicles Serviced

Acura
Audi
BMW

Honda
Hyundai
Jeep

Mazda
Mercedes-Benz
Nissan

Subaru
Toyota
Volkswagen

Warranties

12 months/12,000 miles on labor. Parts warranties follow the manufacturer warranty or 12 months, 12,000 miles if no manufacturer warranty is available.

Services Offered

Brake master cylinder
Brake pad replacement
Brake rotor Replacement
Brake shoe replacement
Brake system diagnosis
Diagnose my vehicle

Fuel system repairs
Coolant system flush
Drive belt replacement
Engine oil and filter change
Minor/external transmission service
Serpentine / drive belt

Tire rotation
Alternator replacement
Battery replacement
Starter replacement
Safety or Emission inspection
Suspension ball joint
Wheel alignment
Tire replacement

Other Services

Additional services offered.

Vehicles Serviced

Acura
Alfa Romeo
Audi
BMW
Buick
Cadillac
Chevrolet
Chrysler
Daewoo
Dodge
Eagle
Fiat
Ford
Freightliner

GMC
Genesis
Geo
Honda
Hummer
Hyundai
INFINITI
Isuzu
Jaguar
Jeep
Kia
Land Rover
Lexus

Lincoln
Lucid
Maybach
Mazda
Mercedes-Benz
Mercury
Mini
Mitsubishi
Nissan
Oldsmobile
Plymouth
Polestar
Pontiac

Porsche
Ram
Rivian
Saab
Saturn
Scion
Smart
Subaru
Suzuki
Tesla
Toyota
Volkswagen
Volvo

Amenities

Early drop off
Loaner car

Free wifi

State inspection

Wait on site

Other Amenities

Complimentary coffee/tea/water, television, magazines, children's play area with toys, baby changing station, vending machine, after hours drop-off.

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Bob Ledger

"I was quoted one price and charged a different, higher price. I could live with that. What I cannot live with is finding that my hood was left unlatched. Luckily I found it myself. Currently I don’t feel like I would return to or recommend Dunn tire. I had to select at least one star to enable the post link. 12/15/2020 I've had a very positive and productive conversation with Harry from Dunn customer service. No need to dig in to why this occurs now and not last June. Since my experience, Dunn has implemented new safety measures as a part of their regular process to ensure that hoods will be securely latched. There was no event with my hood other than my discovery and subsequent thoughts. I'm grateful for that. I'm waiting for further word from Dunn. The conversation with Harry alone is enough to make me rethink my position on future work with their company. He is an excellent representative of Dunn Tire."

Jared Reyes

"I accidentally double booked my Dunn tire appointment with a doctor's appointment. I called up the location and spoke to Dave around 9 in the morning and explained my situation. He said drop it off and he'll see what he can do. They exceeded my expectations and were able to get it done by the time I needed it with an hour and a half to spare. Excellent customer service by all those involved and it saved me from having to reschedule. You guys are awesome 😎"

Andrew Baumer

"Took car in for a squealing noise in engine compartment. Was told there was an opening at 10am. The car was looked at around 3pm. Was told it was a belt. Belt was fairly new but had it done anyways. Car seemed quite until the weather turned cold again and it started chirping and became more regular. Decided to take it to the dealer. They immediately found a bad bearing in the idler pulley that started to tear up Dunn tires belt. So add a belt and pulley plus what Dunn charged me to add up to more than $500. So I could have saved close to $200 by going straight to the dealer. They are great at tires and alignments but use caution for any repairs."

Thomas Fraley

"Great customer service. The girl at the counter helped me find the right tire for my car. Fox tire suggested the same tire at a substantially higher price. Great service throughout the whole installation appointment. I left there satisfied with my choice of tire and feel like the price was fair."

Allen Baun

"The tires I wanted and were listed on their website weren't available when I scheduled my appointment. I was offered a different tire, which was a good tire as well, and at a reduced price. Everything was good until I went out to my vehicle and one of the winter tires I had taken off was put in the back seat of my truck without any covering on it...black tires on brown leather interior. I wish businesses/companies offered better customer service."