Dunn Tire - Lockport #16

4.5 / 5.0

About Dunn Tire

Dunn Tire is committed to delivering the best service at the lowest price, guaranteed. We believe that every interaction is an opportunity to deliver world class customer service, while offering the best comprehensive pricing in the industry. A guaranteed buying experience recognized not only for the price value, but for the lifetime services included. We pride ourselves on the experience here at Dunn Tire, that’s why we’ve created the Customer Bill of Rights. These Rights are our pledge that every employee at Dunn Tire will provide you with highest level of service, every time.

Dunn Tire is a Western New York-based tire retailer and automotive service provider. Recently ranked by Tire Business as the 18th largest independent tire retailer in North America, Dunn Tire is also a Top 20 market share holder in the United States within their retail category. Today, there are 30 Dunn Tire retail locations across a footprint from Erie, PA to Syracuse, NY. Dunn Tire has been providing tire and automotive services since 1973. For more information, visit dunntire.com.

Top Services

Alternator replacement
Battery replacement
Brake master cylinder
Brake pad replacement
Brake rotor Replacement
Brake shoe replacement
Brake system diagnosis

Catalytic Converter replacement
Coolant system flush
Diagnose my vehicle
Drive belt replacement
Engine oil and filter change
Exhaust replacement
Fuel system repairs

Muffler replacement
Serpentine / drive belt
Starter replacement
Suspension ball joint
Water Pump replacement
Wheel alignment

Top Vehicles Serviced

Acura
Audi
BMW

Honda
Hyundai
Jeep

Mazda
Mercedes-Benz
Nissan

Subaru
Toyota
Volkswagen

Warranties

12 months/12,000 miles on labor. Parts warranties follow the manufacturer warranty or 12 months, 12,000 miles if no manufacturer warranty is available.

Services Offered

Brake master cylinder
Brake pad replacement
Brake rotor Replacement
Brake shoe replacement
Brake system diagnosis
Diagnose my vehicle

Fuel system repairs
Coolant system flush
Drive belt replacement
Engine oil and filter change
Minor/external transmission service
Serpentine / drive belt

Tire rotation
Alternator replacement
Battery replacement
Starter replacement
Safety or Emission inspection
Suspension ball joint
Wheel alignment
Tire replacement

Other Services

Additional services offered.

Vehicles Serviced

Acura
Alfa Romeo
Audi
BMW
Buick
Cadillac
Chevrolet
Chrysler
Daewoo
Dodge
Eagle
Fiat
Ford
Freightliner

GMC
Genesis
Geo
Honda
Hummer
Hyundai
INFINITI
Isuzu
Jaguar
Jeep
Kia
Land Rover
Lexus

Lincoln
Lucid
Maybach
Mazda
Mercedes-Benz
Mercury
Mini
Mitsubishi
Nissan
Oldsmobile
Plymouth
Polestar
Pontiac

Porsche
Ram
Rivian
Saab
Saturn
Scion
Smart
Subaru
Suzuki
Tesla
Toyota
Volkswagen
Volvo

Amenities

Early drop off

Free wifi

Wait on site

Other Amenities

Complimentary coffee/tea/water, television, magazines, children's play area with toys, baby changing station, vending machine, after hours drop-off.

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Michelle Bullock

"Was there for a tire rotation had an appointment time. My car was done fast once it was actually taken in but waited 25 minutes until they had a bay space to take my car into on my appointment time but I was out of there in the hour that they claim to have you done in. I was checked out in a very friendly manner answered my questions and was very nice. Just wish that when my son and I walked in the door we were greeted in a nice matter or at all! The older gentleman behind the counter (that didn’t have a name to see) didn’t even look up and acknowledge that we walked in the door and we stood there for about 3 or 4 minutes yes he was on the phone but you would think that they would acknowledge that you at least walked in with a smile or (hold up a finger for one second) anything at all but no it was like we inconvenienced him by walking in!"

Robert Roth

"I just returned to WNY after 8 months in Florida. I was able to get a same day appointment at Dunn Tire for tire rotation. My appointment was for 5:00 and I was on the road again by 5:30. I have used Dunn Tire for several years and have never been disappointed. They always get the job done correctly the first time. Awesome welcoming staff."

Rick A

"Came in for a tire change. Called Friday afternoon. They got tire Friday evening and had me scheduled sat afternoon. I dropped off vehicle and picked vehicle up an hr and half later. Desk guy was friendly and went smoothly. Highly recommend Dunn tire!!"

MakaveliTheResurrection

"The crew here always do a great job of getting me in quickly for an appointment and do a tremendous job each time on whatever I need done. Just was in to diagnose a noise I was hearing and they figured it out as being a wheel bearing and got it replaced very fast. Always come here for my oil changes and tire rotations too. Great service!"

Den PWP

"Good Covid19 precautions. Front desk person was missing a personality. Men’s restroom had urine and feces all over, good thing I was standing. Sales pitch at the end for additional services was a bit much. Car delivered in a timely matter. This was an early morning visit and the operation was not busy by any means. No one in the waiting room. I tried to book an online appointment but no one returned my call. A quick message to the home office after several days rectified the situation. I came here because I was in the area this morning, don’t think this would be my first choice next time. Gave 2 stars based on delivery time, otherwise a 1 would be appropriate for this visit."