About Dunn Tire

Dunn Tire is committed to delivering the best service at the lowest price, guaranteed. We believe that every interaction is an opportunity to deliver world class customer service, while offering the best comprehensive pricing in the industry. A guaranteed buying experience recognized not only for the price value, but for the lifetime services included. We pride ourselves on the experience here at Dunn Tire, that’s why we’ve created the Customer Bill of Rights. These Rights are our pledge that every employee at Dunn Tire will provide you with highest level of service, every time.

Dunn Tire is a Western New York-based tire retailer and automotive service provider. Recently ranked by Tire Business as the 18th largest independent tire retailer in North America, Dunn Tire is also a Top 20 market share holder in the United States within their retail category. Today, there are 30 Dunn Tire retail locations across a footprint from Erie, PA to Syracuse, NY. Dunn Tire has been providing tire and automotive services since 1973. For more information, visit dunntire.com.

Top Services

  • Alternator replacement
  • Battery replacement
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Brake system diagnosis
  • Catalytic Converter replacement
  • Coolant system flush
  • Diagnose my vehicle
  • Drive belt replacement
  • Engine oil and filter change
  • Exhaust replacement
  • Fuel system repairs
  • Muffler replacement
  • Serpentine / drive belt
  • Starter replacement
  • Suspension ball joint
  • Water Pump replacement
  • Wheel alignment

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jeep
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen

Warranties

12 months/12,000 miles on labor. Parts warranties follow the manufacturer warranty or 12 months, 12,000 miles if no manufacturer warranty is available.

Services Offered

  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Brake system diagnosis
  • Diagnose my vehicle
  • Catalytic Converter replacement
  • Fuel system repairs
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Serpentine / drive belt
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Suspension ball joint
  • Wheel alignment

Other Services

Additional services offered.

Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Early drop off
    • Free wifi
    • Wait on site

Other Amenities

Complimentary coffee/tea/water, television, magazines, children's play area with toys, baby changing station, vending machine, after hours drop-off.

No reviews yet, be the first!

"Terrible customer service. Called and got a price. Show up and was told a completely different price. Apparently the call center that I dealt with gave me bad information. Then it was my problem the price was incorrect. Wasted two hours of my time, I would of just paid but it was a matter of principal. The manager was a complete moron. A friend of mine who got his tires mounted and road force balance, well apparently Dunn didn’t do that, just told him that they did. Lost myself and my friend as a customer."
"Had a bulging tire from pot hole... Just drove in and was treated very well in all aspects. When shopping on foot to a store next door. Upon returning I met the tech in the parking lot, he was done with tire replacement... 20 minutes before quoted time.. I was very pleased with him spending a moment to talk to me."
"I've had good experiences at Dunn. My tires have lasted 50k+. Free rotations are nice. They used to constantly try to sell me alignments, but that seems to have abated. Free coffee if you wait for your car in a nice separate lounge."
"I dropped in to Dunn Tire on my way home from Bills training camp because my tire had picked up what looked like a nail. The staff here were amazing. At first they said it would take a few hours as they were busy. In the end the tire ended up having an allen-key stuck in it and had to be replaced. How the heck an allen-key got stuck in it like this without the tire deflating no one can explain. Either way, it cost me new tires which was annoying because it cost a lot, but the staff and service at Dunn Tire in Rochester was second to none. My kids and I were out of there in about an hour. Great service!"
"Their prices are OK but they hire a bunch of fools, even the managers are dummies. I’d go elsewhere even if it cost you a few dollars. Not worth the hassle."

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