Direct Tire and Auto Service

4.7 / 5.0
32 reviews
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About Direct Tire and Auto Service

We offer the most sophisticated tire and wheel service in New England, but we are so much more than Just A Pretty Tire!

Our dedicated, ASE Certified Mechanics are ready to show you the Direct Tire Difference when it comes to brake work, suspension work, transmission services and oil changes, to name a few of our services. Our independent status allows us to choose either Original Equipment (OE) or Aftermarket parts, whichever is right for your vehicle, taste and budget. And if we can’t perform the work you’re interested in, we will be pleased to recommend someone who will.

At Direct Tire and Auto Service, you can be assured that the work we perform is done right the first time and competitively priced.

Direct Tire and Auto Service has four MA locations; Watertown, Peabody, Norwood, and Medway

Top Services

  • Air Conditioning Recharge
  • Alternator Replacement
  • Brake Pad and Rotor Replacement
  • Catalytic Converter Replacement
  • Scheduled Maintenance Service
  • Timing Chain Replacement
  • Transmission Fluid Services
  • Transmission Repair
  • Turbocharger Replacement
  • Water Pump Replacement

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jaguar
  • Jeep
  • Land Rover
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Porsche
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 12 mth/12K mi. warranty (whichever comes first) for brakes*
  • 12 mth/12K mi. warranty (whichever comes first) for exhaust*
  • 36 mth warranty for tires*
  • 12 mth/12K mi. warranty (whichever comes first) for shocks & struts*
Full warranty details

Warranty Overview

At Direct Tire and Auto Service we understand the importance of standing behind the work we do and the products we sell. Our warranty programs are the Best in The Business and are easy to understand so there’s no confusion. You can feel confident that the purchase you make today at Direct Tire and Auto Service will be covered tomorrow.

Brakes
Your new brakes come with FREE replacement coverage for Pads,Shoes, and Linings (labor included) for 12,000 miles or 12 months, WHICHEVER COMES FIRST.

Original equipment dealer brake pads installed at Direct Tire & Auto Service come with the manufacturers warranty. Labor is excluded.

On ALL brake repairs (limited or lifetime), we offer 12 month replacement coverage for any hydraulic parts installed including labor. THESE WARRANTIES DO NOT COVER PARTS DAMAGED OR WORN DUE TO OTHER BRAKE COMPONENT FAILURES WHEN THOSE COMPONENTS ARE NOT COVERED BY OUR WARRANTIES.

Shocks & Struts
Monroe and KYB struts and shock absorbers installed at Direct Tire & Auto Service come with a lifetime warranty against defects and wear-out for as long as you own your car. Labor is excluded.

All other shocks and struts installed by Direct Tire and Auto Service come with a lifetime warranty against Manufacturers Defects Only. Labor is excluded.

Original Equipment shock absorbers installed at Direct Tire & Auto Service come with the manufacturers warranty. Labor is excluded.

Suspension Components
Non-factory suspension components installed at Direct Tire & Auto Service come with a 12 Month or 12,000 mile warranty against Manufacturers Defects and includes labor.

All other mechanical parts are covered by a 12 month/12,000 mile warranty, WHICHEVER COMES FIRST. Labor is excluded.

Exhaust
Limited Warranty: Your exhaust system installed at Direct Tire & Auto Service has a 1 year or 12,000 mile warranty. WHICHEVER COMES FIRST, Labor is excluded.

Tires
3 Year Road Hazard Policy. This coverage, which must be purchased, is in effect for three years from the invoice date and covers the original tire only. We will replace your tire for FREE if it fails due to any road hazard condition. There is no coverage for fire, theft, vandalism, or mechanical wear. There is no coverage for wear-out due to mileage considerations.

It is recommended for maximum life and warranty compliance that all tires be rotated and balanced every 6 months or 6,000 miles which we will do for FREE.

To ensure that your tires are wearing correctly we recommend that your alignment be checked once a year, which we will do for FREE. If realignment is needed there will be a charge.

Warranty invoices and/or certificates must be presented to receive warranty coverage.

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • HVAC blower motor
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Radiator replacement
  • Brake system diagnosis
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Electrical system diagnosis
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Timing Chain replacement
  • Turbocharger replacement
  • Water Pump replacement
  • Exhaust replacement
  • Muffler replacement
  • Fuel pump replacement
  • Fuel system repairs
  • Ignition system diagnosis
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Minor/external transmission service
  • Serpentine / drive belt
  • Spark plug replacement
  • Timing belt replacement
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Suspension ball joint
  • Wheel alignment
  • Tire replacement
  • Axle shaft oil seal replacement
  • Transmission diagnosis
  • Transmission repair
  • Valve body service

Vehicles Serviced

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Daewoo
  • Dodge
  • Eagle
  • FIAT
  • Ford
  • Freightliner
  • GMC
  • Genesis
  • Geo
  • HUMMER
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Maybach
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Early drop off
    • Shuttle service
    • Loaner car
    • Free wifi
    • State inspection
    • Wait on site

Other Amenities

Come drop your car off in the morning and we'll give you a loaner car. Please make a reservation ahead of time, they go fast.

Reviews Write a review

2009 Honda Accord
"Great service, just hate the fact that one can’t wait for car due to COVID19 issues!"

Response from the shop

"Thanks! Hope we can open our waiting areas soon!"

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2018 Hyundai Sonata
"Perfect!! Fast and easy"

Response from the shop

"Thank you!"

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2017 Toyota Camry

Response from the shop

"Thanks so much!"

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2014 Toyota Prius

Response from the shop

"Thank you!"

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2018 Hyundai Sonata
2010 Mazda 3

Response from the shop

"Thank You!"

-

Response from the shop

"thank you!"

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"Went there for one thing then it became something that was in total over 1k. The place is expensive and everything is very overpriced. I ended up fixing everything I wanted to fix my buying the parts myself and giving it to another mechanic. All cost me less than $400 "

Response from the shop

"Greetings! Sorry to hear you were dissatisfied with us. We work very hard to price ourselves to the market place and feel we are competitive. Your solution is just not one we are compared to compete with but we're glad you solved your issue and would love another crack next time at helping you out. Thanks."

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2012 Honda CR-V
"Excellent. Great Communication."

Response from the shop

"Thanks for the kind words!"

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2002 BMW M5
"Bob, Megan and the team at Direct Tire performed a service on my BMW. They gave me a loaner car for the day - very convenient as I had meetings I had to keep. They provided updates throughout the day on their progress. And called when it was time to pick it up. Overall a wonderful experience. Car is running like a top. Thank you Direct Tire! "

Response from the shop

"Thanks for the kind words!"

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2012 Kia Forte
"Service is great! Would be nice if the mechanic can do a walk through afterwards as the replacement tire does not look new to me."
2007 Subaru Outback
2007 Mercedes-Benz GL-Class
"Very pleased with the service at Direct Tire. They provided me with a loaner car for the day - I received a text message letting me know when the service was completed. Car is running great. Highly recommend Direct Tire for any mechanical repairs and tires. "
2007 Toyota Prius
"Shop moved around their schedule to accommodate a time change. Everyone was very professional. I didn't realize I'd be waiting for 2 hrs when I booked but that probably wasn't the shop's fault. "
2005 Mazda 6
2002 BMW M5
"Bob did a great job of identifying the issue with my car. Before he presented options to address the issue, he asked a series of great questions about my future plans for the vehicle. Afterward, he presented available options with costs and timeframes for each. Once I gave him the go-ahead, my car was serviced and I was on my way. Car is running great. Direct Tire did a great job and I would highly recommend them for service on any type of vehicle. "
2002 BMW M5
"Bob Lane did a great job at evaluating my car and making recommendations after I brought it in for service. The team at Direct Tire did an outstanding job servicing my car. It runs great and handles well. I highly recommend Direct Tire for any service on any vehicle - they do it all. "
"The Best of the Best! I would highly recommend Direct Tire to anyone looking to receive great service! I tried two other tire dealers for the tire I was looking for with no success, called Direct Tire and the associate was able to find my tires and set up an appointment for the following week. Yes we have the world of on-line but when you get genuine Great live customer service this is where you want to spend your money! You Rock Direct Tire well done!!"
"Excellent service. Did not have specific appointment time for same day but asked me to drop my car off and they would try to get it aligned by 5pm. I received a call to pick up the car at noon. Was my son’s Jeep which had just had major suspension work done for off road use; not simple adjustment. Not only is the steering dead on perfect but they also provided a computer rendering showing the before and after calibration. Most informative and reassuring. 5 stars, highly recommended"
"You can't actually step inside at this time because of covid-19. So they're keeping the customers healthy in that respect but it makes doing business with them very difficult. The prices for storing winter tires are pretty high. Close to $20 a month. But it's still a great place to buy tires, and they will rotate your tires for free which is very nice."
"This is a great outfit to deal with. They were prompt, friendly, courteous, clean, gave me a loaner car for the day, fair in pricing and honored their coupon. What more could a person ask for? I will definitely go back again for service and recommend them to anyone else."
"Just had my winter tires installed and my regular tires put in their storage. They check the brakes and gave me a video showing me that everything was fine. I’ve been doing business with Direct Tire for almost 40 years and they are superb!"

Coupons

Wild Card Coupon

$50.00 off when you spend $300 or more on a service. $75 off when you spend $400 or more on a service.

See Coupon

Wild Card Coupon

$50.00 off when you spend $300 or more on a service. $75 off when you spend $400 or more on a service.


Print Coupon

With this coupon only. Many not be combined with any other offer or rewards program. Please present before service. May not be used on any Tire purchase. May not be used on Original Parts (OE) or Labor.

Free Tire Rotation & Balancing

With Oil Change for only $39.95 (Regularly $64.95)

See Coupon

Free Tire Rotation & Balancing

With Oil Change for only $39.95 (Regularly $64.95)

Chassis Lube, up to 5 Quarts oil, new filter (most cars, no trucks) Coupon Code: NET11


Print Coupon

Up to 17" wheels, not on new tire purchase. With this coupon only. Many not be combined with any other offer or rewards program. Please present before service. Non-synthetic oil only.

*** Oil Change Special ***

$12.22 Off any Oil Change Service at any DIrect Tire location

See Coupon

*** Oil Change Special ***

$12.22 Off any Oil Change Service at any DIrect Tire location


Print Coupon

With this coupon only. Many not be combined with any other offer or rewards program. Please present before service.