Direct Tire and Auto Service of Medway

At Direct Tire and Auto Service we understand the importance of standing behind the work we do and the products we sell. Our warranty programs are the Best in The Business and are easy to understand so there’s no confusion. You can feel confident that the purchase you make today at Direct Tire and Auto Service will be covered tomorrow.

Brakes
Your new brakes come with FREE replacement coverage for Pads,Shoes, and Linings (labor included) for 12,000 miles or 12 months, WHICHEVER COMES FIRST.

Original equipment dealer brake pads installed at Direct Tire & Auto Service come with the manufacturers warranty. Labor is excluded.

On ALL brake repairs (limited or lifetime), we offer 12 month replacement coverage for any hydraulic parts installed including labor. THESE WARRANTIES DO NOT COVER PARTS DAMAGED OR WORN DUE TO OTHER BRAKE COMPONENT FAILURES WHEN THOSE COMPONENTS ARE NOT COVERED BY OUR WARRANTIES.

Shocks & Struts
Monroe and KYB struts and shock absorbers installed at Direct Tire & Auto Service come with a lifetime warranty against defects and wear-out for as long as you own your car. Labor is excluded.

All other shocks and struts installed by Direct Tire and Auto Service come with a lifetime warranty against Manufacturers Defects Only. Labor is excluded.

Original Equipment shock absorbers installed at Direct Tire & Auto Service come with the manufacturers warranty. Labor is excluded.

Suspension Components
Non-factory suspension components installed at Direct Tire & Auto Service come with a 12 Month or 12,000 mile warranty against Manufacturers Defects and includes labor.

All other mechanical parts are covered by a 12 month/12,000 mile warranty, WHICHEVER COMES FIRST. Labor is excluded.

Exhaust
Limited Warranty: Your exhaust system installed at Direct Tire & Auto Service has a 1 year or 12,000 mile warranty. WHICHEVER COMES FIRST, Labor is excluded.

Tires
3 Year Road Hazard Policy. This coverage, which must be purchased, is in effect for three years from the invoice date and covers the original tire only. We will replace your tire for FREE if it fails due to any road hazard condition. There is no coverage for fire, theft, vandalism, or mechanical wear. There is no coverage for wear-out due to mileage considerations.

It is recommended for maximum life and warranty compliance that all tires be rotated and balanced every 6 months or 6,000 miles which we will do for FREE.

To ensure that your tires are wearing correctly we recommend that your alignment be checked once a year, which we will do for FREE. If realignment is needed there will be a charge.

Warranty invoices and/or certificates must be presented to receive warranty coverage.