Direct Tire and Auto Service

4.8 / 5.0
14 reviews
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About Direct Tire and Auto Service

We offer the most sophisticated tire and wheel service in New England, but we are so much more than Just A Pretty Tire!

Our dedicated, ASE Certified Mechanics are ready to show you the Direct Tire Difference when it comes to brake work, suspension work, transmission services and oil changes, to name a few of our services. Our independent status allows us to choose either Original Equipment (OE) or Aftermarket parts, whichever is right for your vehicle, taste and budget. And if we can’t perform the work you’re interested in, we will be pleased to recommend someone who will.

At Direct Tire and Auto Service, you can be assured that the work we perform is done right the first time and competitively priced.

Direct Tire and Auto Service has four MA locations; Watertown, Norwood, Peabody and Medway.

Top Services

  • Air Conditioning Recharge
  • Alternator Replacement
  • Brake Pad and Rotor Replacement
  • Catalytic Converter Replacement
  • Scheduled Maintenance Service
  • Timing Chain Replacement
  • Transmission Fluid Services
  • Transmission Repair
  • Turbocharger Replacement
  • Water Pump Replacement

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jaguar
  • Jeep
  • Land Rover
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Porsche
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 12 mth/12K mi. warranty (whichever comes first) for brakes*
  • 12 mth/12K mi. warranty (whichever comes first) for exhaust*
  • 12 mth/12K mi. warranty (whichever comes first) for tires*
  • 12 mth/12K mi. warranty (whichever comes first) for shocks & struts*
Full warranty details

Warranty Overview

At Direct Tire and Auto Service we understand the importance of standing behind the work we do and the products we sell. Our warranty programs are the Best in The Business and are easy to understand so there’s no confusion. You can feel confident that the purchase you make today at Direct Tire and Auto Service will be covered tomorrow.

Brakes
Your new brakes come with FREE replacement coverage for Pads,Shoes, and Linings (labor included) for 12,000 miles or 12 months, WHICHEVER COMES FIRST.

Original equipment dealer brake pads installed at Direct Tire & Auto Service come with the manufacturers warranty. Labor is excluded.

On ALL brake repairs (limited or lifetime), we offer 12 month replacement coverage for any hydraulic parts installed including labor. THESE WARRANTIES DO NOT COVER PARTS DAMAGED OR WORN DUE TO OTHER BRAKE COMPONENT FAILURES WHEN THOSE COMPONENTS ARE NOT COVERED BY OUR WARRANTIES.

Shocks & Struts
Monroe and KYB struts and shock absorbers installed at Direct Tire & Auto Service come with a lifetime warranty against defects and wear-out for as long as you own your car. Labor is excluded.

All other shocks and struts installed by Direct Tire and Auto Service come with a lifetime warranty against Manufacturers Defects Only. Labor is excluded.

Original Equipment shock absorbers installed at Direct Tire & Auto Service come with the manufacturers warranty. Labor is excluded.

Suspension Components
Non-factory suspension components installed at Direct Tire & Auto Service come with a 12 Month or 12,000 mile warranty against Manufacturers Defects and includes labor.

All other mechanical parts are covered by a 12 month/12,000 mile warranty, WHICHEVER COMES FIRST. Labor is excluded.

Exhaust
Limited Warranty: Your exhaust system installed at Direct Tire & Auto Service has a 1 year or 12,000 mile warranty. WHICHEVER COMES FIRST, Labor is excluded.

Tires
3 Year Road Hazard Policy. This coverage, which must be purchased, is in effect for three years from the invoice date and covers the original tire only. We will replace your tire for FREE if it fails due to any road hazard condition. There is no coverage for fire, theft, vandalism, or mechanical wear. There is no coverage for wear-out due to mileage considerations.

It is recommended for maximum life and warranty compliance that all tires be rotated and balanced every 6 months or 6,000 miles which we will do for FREE.

To ensure that your tires are wearing correctly we recommend that your alignment be checked once a year, which we will do for FREE. If realignment is needed there will be a charge.

Warranty invoices and/or certificates must be presented to receive warranty coverage.

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • HVAC blower motor
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Radiator replacement
  • Brake system diagnosis
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Electrical system diagnosis
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Timing Chain replacement
  • Turbocharger replacement
  • Water Pump replacement
  • Exhaust replacement
  • Muffler replacement
  • Fuel pump replacement
  • Fuel system repairs
  • Ignition system diagnosis
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Minor/external transmission service
  • Serpentine / drive belt
  • Spark plug replacement
  • Timing belt replacement
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Suspension ball joint
  • Wheel alignment
  • Tire replacement
  • Axle shaft oil seal replacement
  • Transmission diagnosis
  • Transmission repair
  • Valve body service

Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • HUMMER
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Shuttle service
    • Free wifi

Reviews Write a review

2016 Toyota Corolla
2016 Toyota Corolla
"About the service at the Direct Tire was wonderfulll, but they said that Open Bay did not schedule my appointment with them. "

Response from the shop

"Hmm. Will look into that. Thanks for the nice rating!"

- Clark Goodpaster

2016 Toyota Corolla

Response from the shop

"Thank you!"

- Clark Goodpaster

2016 Land Rover Range Rover Sport
"Attentive and honest staff. First time customer, but will look to schedule more services there in the future."

Response from the shop

"Thank you!"

- Clark Goodpaster

2017 Subaru Forester

Response from the shop

"Thanks so much!"

- Clark Goodpaster

2014 Honda Accord

Response from the shop

"Thank you!"

- Clark Goodpaster

2014 Honda Accord
"Openbay quote was spot on with the actual charge from service center. I had to reschedule my first attempt at service, but everything was done seamlessly through the app. The service center took my car early, provided a brief 2 min video inspection while I was waiting, and made recommendations for future service (without pressuring). I will be returning soon for the recommended service. "

Response from the shop

"Great news! Glad all went well. Thanks for the nice thoughts! -Clark"

- Clark Goodpaster

2017 Kia Rio
"‘‘Twas great"

Response from the shop

"Thank you!"

- Clark Goodpaster

Response from the shop

"Thanks very much!"

- Clark Goodpaster

2014 Honda Accord

Response from the shop

"Thanks very much!"

- Clark Goodpaster

2000 Honda Accord
"Fast and great just had to pay extra for service "
2013 Subaru Impreza
"Great service, so convenient! Needed new tires right away and had offers come in the same day, at a great price! I would definitely use Openbay again. "
"I have been coming here for years. Their team is always courteous and do a great job explaining the service. They have serviced three of my vehicles - two different Jeeps and my BMW 5-series. Quality work each time. Always a good feeling when I leave their shop. All my cars run great. I highly recommend them. "
"I was in need of a tire quick. They had the tire I needed and said it might be an hour and a half. The place I tried before them said 4 to 5 hours so I said that's fine. 45 mins later they called me and said I was all set. They were extremely helpful and polite. And the price was very reasonable. They have gained a customer for my tire needs."
"Too slow. Seasonal tire change over of tires took 1:45 min - more than 25 min per wheel. I think you should review your process to keep it to no more than 90 min. 60 min would. be ideal. Also tires were set 5 lb above manufacture recommended with no explanation as to why. Checking the door jab for correct pressure is easy to do."
"I scheduled my appointment online. I received a confirmation e-mail for date, time and service. Arrived the time if my appointment called as requested. Ron answered right away. He reviewed service being done. Came to take my vehicle and assured me that the technician is wearing gloves and disinfect my vehicle. Work was completed. Ron provided a coupon for my oil change. Excellent service!"
"Both times I’ve been here the service has been great! Being a female and going to car repair shops isn’t always easy but I feel confident and comfortable going to Direct Tire in Peabody. Drop off and pick up we’re both contactless and easy. Steve answered all of my many questions and was great about communicating with me about my car. As always i love the videos they send which helps me understand what’s going on with my car. I will continue to come here for routine maintenance and car repair and I’d highly recommend this place for anyone who’s looking for a good place to bring their car!"
"Always professional, no games. I have gone there for years. They always inspect the car with a walk through video when changing out the tires. I will continue to go there as long as I live in this area."

Coupons

Free Tire Rotation & Balancing

With Oil Change for only $39.95 (Regularly $64.95)

See Coupon

Free Tire Rotation & Balancing

With Oil Change for only $39.95 (Regularly $64.95)

Chassis Lube, up to 5 Quarts oil, new filter (most cars, no trucks) Coupon Code: NET11


Print Coupon

Up to 17" wheels, not on new tire purchase. With this coupon only. Many not be combined with any other offer or rewards program. Please present before service. Non-synthetic oil only.

*** Oil Change Special ***

$12.22 Off any Oil Change Service at any DIrect Tire location

See Coupon

*** Oil Change Special ***

$12.22 Off any Oil Change Service at any DIrect Tire location


Print Coupon

With this coupon only. Many not be combined with any other offer or rewards program. Please present before service.