About Crossroads Auto Service

We have been located in Crossroads at Walnut and Rt 1 and Buck Jones in Cary, NC for almost 30 years. There’s a reason we’ve been in business so long, and it starts with our loyal customers. We are proud to provide excellent car care service at an affordable price. We understand you can choose any garage to service your automobile or light truck in the greater Raleigh area, and we thank you for trusting us with your repair needs since the mid 1980’s. Longevity like that in business is due to only one reason. Excellent service and quality auto repair work. Give us a call and see for yourself. We are proud members of the Better Business Bureau!

Top Services

  • Air conditioning diagnosis
  • Air conditioning recharge
  • Brake pad replacement
  • Brake rotor Replacement
  • Radiator replacement
  • Vehicle interior detail
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Water Pump replacement
  • Fuel system repairs
  • Hybrid battery replacement
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Spark plug replacement
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Safety or Emission inspection
  • Suspension ball joint
  • Wheel alignment
  • Tire replacement
  • Transmission repair

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jeep
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 12 mth/12K mi. warranty (whichever comes first) for parts & labor*

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • HVAC blower motor
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Radiator replacement
  • Brake system diagnosis
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Electrical system diagnosis
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Timing Chain replacement
  • Turbocharger replacement
  • Water Pump replacement
  • Exhaust replacement
  • Muffler replacement
  • Fuel pump replacement
  • Fuel system repairs
  • Hybrid battery replacement
  • Hybrid inverter assembly
  • Ignition system diagnosis
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Minor/external transmission service
  • Serpentine / drive belt
  • Spark plug replacement
  • Timing belt replacement
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Safety or Emission inspection
  • Suspension ball joint
  • Wheel alignment
  • Tire replacement
  • Axle shaft oil seal replacement
  • Transmission diagnosis
  • Transmission repair
  • Valve body service

Other Services

Customer Service

Vehicles Serviced

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Daewoo
  • Dodge
  • Eagle
  • Fiat
  • Ford
  • Freightliner
  • GMC
  • Genesis
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • INFINITI
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Lucid
  • Maybach
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Polestar
  • Pontiac
  • Porsche
  • Ram
  • Rivian
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Tesla
  • Toyota
  • Volkswagen
  • Volvo

Amenities

    • Early drop off
    • Free wifi
    • State inspection
    • Wait on site

Other Amenities

Contactless Payment, Contactless Service, Restrooms, WiFi, C-store items

2015 Toyota Camry
"They were awesome and amazingly fast."
2015 Volkswagen Passat
"Switch bait. Doubled the amount that was due by switching the brand of windshield wiper (Although they had the make and model of my car). Claimed their quoted wiper did not fit my car. Recommended patching a punctured tire with a nail which needed replacement. Despite my request not to: they filled up a nitrogen filled tire with compressed air."
"DO NOT take your car to this.... so called " Service SHOP"... They have NO idea what they are doing.. They replace parts and charge you without your approval before... Save yourself the headache!!!"
2017 Toyota Camry
"Very Courteous and prompt."
2014 Toyota Corolla
2007 Ford Escape
2020 Kia Soul

Response from the shop

"The best place to get your car for any services "

- Marcus Best

"Alex and his team are great. I had my car inspected there, an ongoing transaction for the last ten+ years. There’s a Waffle House behind the station that is very handy. My car was completed in a few minutes, always a pleasure to come here."
"Great and honest service!!! I’ve been coming here for 3 years now!! Alex, the owner runs an honest and reliable auto Repair. Would recommend highly"
"Have been using this shop for years and as always, the service is great and you’re always treated well. I highly recommend this place if you need any work on your car!"
"I went to this place to change sets of 4 tires on my Ford Edge 2015, next day I find out one of wheel hub cap missing, tire pressure sensor light checks on read as 0 air, the car start shaking on the highway, I went back to them, Alex ask me to drop off my car I told him I have work so he offered for me a loaner car Dodge Grand Caravan year 1998 very dirty inside and broken seats, has a brake problems power steering making loud noise not safe at all cannot pass the inspection and this is illegal by the law. When I get back from my work I find they did not fix my car they said it’s a rotter problem I ask what about the light on they said it’s not working need to change the tire pressure sensor, I did not have this problem on my car before they change tiers moreover they want charge me $89 for diagnostic and put a gas in a garbage loaner car I drive only 8 miles !! I told Alex and I explained my situation that my car wasn’t shaking before you change the tires no light check on at all, finally before I leave to the Ford dealership, Alex starts shouting on me very load big mouth with bad language close up to me to the point his body touched my body try to struck me, yelling in my face his stinky mouth breath disgusting 🤢🤮 he is a psycho guy crazy his face can tell. I tried to call police when I saw myself in this situation, when he sees I’m calling 911 Alex back up and went back to the store, one of his employee tried to calm him down and ask me to end 911 call saying please don’t do it please just take your car and leave but I was shocked look at the guy and he continue saying please just go Alex always have this face, the employee seems to me is not happy working There I don't recommend this repair shop to anyone for your safety stay away from this repair shop. Do not waste your time and money. I would give Zero star. Alex is a psycho guy. Needs mental health help."
"Had my ac fixed , replaced the compressor and charged the system, it was fast and affordable, even gave me a loaner car which was nice"

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