About Cousins Automotive

At Cousins Automotive, our business is founded on the principles of quality and convenience. Auto repairs can be a stressful, time-consuming experience. Our mission is to make the repair process less stressful for you. With the latest, cutting edge software, we focus on keeping you informed during repairs. With each repair, we keep you up to date every step of the way with automated text and email updates. We leverage digital inspection sheets with attached photos to show you the actual part or problem β€” so you get to see what exactly we’re fixing.

With over 14 years in the automotive field and as an ASE Certified technician, Nathanial Cousins has provided trusted auto repair services for years. Cousins Automotive has transferred service from mobile repair to a garage located at 9 Safford St, Ipswich, MA. We treat every customer like family and will always be upfront and honest with you.

Top Services

  • Air Conditioning Recharge
  • Alternator Replacement
  • Brake Pad and Rotor Replacement
  • Catalytic Converter Replacement
  • Radiator Replacement
  • Scheduled Maintenance Service
  • Serpentine Belt Replacement
  • Spark plug Replacement
  • Timing Belt Replacement
  • Water Pump Replacement

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jeep
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 12 mth/12K mi. warranty (whichever comes first) for parts & labor*
Full warranty details

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • HVAC blower motor
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Radiator replacement
  • Brake system diagnosis
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Electrical system diagnosis
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Water Pump replacement
  • Exhaust replacement
  • Muffler replacement
  • Fuel pump replacement
  • Fuel system repairs
  • Hybrid battery replacement
  • Hybrid inverter assembly
  • Ignition system diagnosis
  • Coolant system flush
  • Drive belt replacement
  • Serpentine / drive belt
  • Spark plug replacement
  • Timing belt replacement
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Suspension ball joint
  • Axle shaft oil seal replacement
  • Transmission diagnosis

Vehicles Serviced

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Daewoo
  • Dodge
  • Eagle
  • FIAT
  • Ford
  • Freightliner
  • GMC
  • Genesis
  • Geo
  • HUMMER
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Maybach
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Wait on site
2010 Acura TL
2011 Honda CR-V
"Fantastic auto repair shop"
2010 Acura TL
2010 Acura TL
2011 Honda CR-V
2014 Chevrolet Cruze
2011 Honda CR-V
2010 Acura TL
2012 Toyota RAV4
"Highly recommend! Nate is great, professional, and gets the job done."

Response from the shop

"Thank you for choosing cousins automotive! I'm glad you are satisfied with the repairs, we do our best to provide the best service we can. "

- Nate Cousins

2002 Ford Explorer Sport Trac
"Nate was courteous and good with follow-up but not at all pushy from the very beginning of the interaction, very responsive overall. His mobile service model is something I've never experienced before and I found it exceptionally convenient and a great value! Two thumbs up! "

Response from the shop

"Thank you for the great feed back. We strive to give our customers the best mobile repair experience we can. We hope to see you again in the future"

- Nate Cousins

2011 Honda CR-V
2010 Acura TL
2002 Audi A4
"Nate did a fantastic job. In addition to the oil change, I'd asked him to diagnose some additional issues, and he delivered super useful feedback. Will definitely book again with Nate for the follow-up service. Also, I've never used a mobile mechanic, and am now hooked -- I didn't even have to be there; just left the key for him and arrived home and it was done."

Response from the shop

"Thank you for the great feed back. One of the huge benefits to our company is the convenience and worry free services which can be very hard to get at a shop. We hope we can help you again in the future"

- Nate Cousins

2015 Kia Optima
"Awesome way to have your car fixed. While you're home watching tv. Great service, great price and very friendly. "
2011 Toyota RAV4
"Nate was great! He picked up my car on time, did the work, and brought it back in a timely fashion. He even vacuumed my interior for me!"

Response from the shop

"Thank you for the great feed back. We try to make our customers day to day life that much less stressful with our mobile service. And a quick vacuum is one less thing for you to worry about. We hope to help you again in the future"

- Nate Cousins

"very friendly most highly recommended A1 "
"I'm new to Ipswich and, as folks know, finding a trusted auto mechanic/garage is a crucial transition issue! I believe I've found my Ipswich mechanics! I was very pleased with the transparent approach to work that needed to be done (sending a video that detailed and explained the issues), the good communication before, during, and after work, the ease of scheduling an appointment, and their overall friendly and courteous behavior. They even protect the inside of your car from dirt, grease, etc. My car felt great after the work!"
"Cousins Automotive is the best place to take your vehicle!!! Very professional! The quality of work that these guys do is just unbelievable!!! They use a video system while they are working on your vehicle and they walk around your vehicle letting you know exactly what is up with your parts underneath the hood or underneath the vehicle. They are very thorough and amazing! You will not be disappointed with the quality of work that comes from that shop!!! If I could give Nathanial and Anthony a 10 star rating I would!!!"
"Top notch, thorough, and convenient service. The staff and technicians are all very professional and considerate. We recommend them to anyone looking for local auto repair."
"Professional, courteous and friendly. Appreciate all they do for us. We trust them."
"(BMW 535i XDrive) These guys are amazing πŸ‘ From the very beginning with Analise's spot on customer service to the detailed video sent regarding their diagnosis and suggestions. I decided to purchase the valuable inexpensive service plan they offer which allowed for the discount to be applied immediately saving me a lot of money! They were much more than one expects from "the local mechanics" that's for sure and they've definitely earned our family's business."

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