TECHNET PROFESSIONAL NATIONWIDE 24 months - 24,000 miles
LIMITED REPAIR WARRANTY
WHO MAKES THIS LIMITED REPAIR WARRANTY (“WARRANTY”): This
limited repair warranty is extended only to you, the original purchaser, and not to anyone
who may purchase your vehicle from you during the term of the warranty. This Warranty is
made by the Independent Service Facility (“Facility”) who is so named on the original repair
invoice and performed the service/repairs on your vehicle. This Warranty may be honored by
any Facility participating in this program, or other authorized facility anywhere in the United
States and Canada. This Warranty is not a warranty of Sonsio Management, Inc., TECHNET,
either company’s affiliates, subsidiaries or any of their employees, or member companies. In
addition, Sonsio Management, Inc. serves as the administrator (“Administrator”) only.
WHAT IS COVERED BY THE WARRANTY: This Warranty covers the following types
of repairs and services:
A. Air conditioning, heating, and climate control systems
B. Brake system(s)
C. Electrical system(s)
D. Emission control system(s)
E. Engine cooling system(s)
F. Electronic engine management system and other on-board computer systems
(engine, body, brake, and suspension computers), cruise control systems
G. Engine performance or drivability services and repair
H. Exhaust system(s)
I. Fuel system(s)
J. Ignition system(s)
K. Other minor repairs
L. Starting and charging systems
M. Steering/suspension systems, wheel bearings, CV joints, half-shafts, and driveshafts
N. Hybrid drive battery replacements, effective July 1, 2016
The Independent Repair Facility warrants that the above repairs
and services performed at their location will be free from defects in
materials and workmanship for 24 months or 24,000 miles (40,000
kilometers), whichever comes first, measured from the date of the
first repair and the odometer reading shown on the original repair
invoice (“Warranty Period”). This Warranty is conditioned on the vehicle being
subjected only to normal use and receiving reasonable and necessary maintenance during
the Warranty Period. Warranty repair costs shall in no case exceed the
costs of the original repair or service. If there is a defect in either materials or
workmanship within the Warranty Period, the Facility has the option to either perform remedial
service work at no charge to you, replace the defective warranted part(s) without charge to
you, or refund to you the entire charge for the warranted repairs, minus any previous refunds
or credits.
STATE OF CALIFORNIA ONLY: A buyer of covered products or services has the right
to have warranty service performed during the warranty period. The warranty period will be
extended for the number of whole days that the vehicle has been out of the buyer’s hands
for warranty repairs. If a defect exists within the warranty period, the warranty will not expire
until the defect has been fixed. The warranty period will also be extended if the warranty
repairs have not been performed due to delays caused by circumstances beyond the control
of the buyer, or if the warranty repairs did not remedy the defect, and the buyer notifies the
warranty administrator of the failure of the repairs within 60 days after they were completed.
If, after a reasonable number of attempts, the defect has not been fixed, the buyer may
return his vehicle for a replacement of parts, if applicable, or a refund, in either case, subject
to deduction of a reasonable charge for usage. This time extension does not affect the
protections or remedies the buyer has under any law.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE: You must
keep a copy of the original repair invoice and present it when
seeking service under this Warranty. If Warranty work is performed, you must
temporarily surrender possession of the original repair invoice, or a legible copy of the same.
If you can reasonably return to the original service Facility, you must return your vehicle to
Facility and present your copy of the original repair invoice to the Facility.
If you are unable to reasonably return your vehicle to the original
repair Facility, then prior to any Warranty repair work being
performed, you must call the Warranty Administrator, at
1-866-588-0728, from 8:00 a.m. to 8:00 p.m. Monday through Friday (EST), Saturday
from 8:00 a.m. to 5:30 p.m., excluding U.S. holidays. The Warranty Administrator will direct
you to the nearest participating Facility location. If there are no participating Facility locations
in your area, you may take your vehicle to a non-participating service facility in your area. If
the non-participating service facility will not accept payment from the Warranty Administrator,
you must pay for the Warranty service and submit your original repair invoice and subsequent
Warranty repair invoice to the Warranty Administrator for reimbursement. In all cases, these
original document(s) will be returned to you as soon as practicable.
WHAT IS NOT COVERED BY THIS WARRANTY: You must pay for any nonwarranty service you order to be performed at the same time as the Warranty service. This
Warranty will not apply to your repaired vehicle if it has been damaged by abnormal use,
misuse, neglect, accident, alteration, or “tampering with.” This Warranty does not
cover replacement or repairs due to normal wear and tear. The Facility’s
employees and/or agents do not have authority to modify the terms of this Warranty nor to
make any promises in addition to those contained in this Warranty. THIS WARRANTY DOES NOT
IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which
you may incur as the result of faulty repair or service). Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. This Warranty gives you specific rights, and you may also have other rights,
which vary from state to state.
AUTOMOTIVE REPAIRS EXCLUDED FROM WARRANTY: This Warranty does
not cover repair(s) or replacement(s) except as listed in the section, “What is Covered by this
Warranty,” even though the Facility may offer other services. Specifically excluded are any
repairs involving the removal of the engine, transmission, or transaxle, or the replacement or
removal of internally lubricated parts and other such repairs as listed below.
I. ENGINE
A. Any internal repairs or replacement of internal components, or replacement of
engine assembly
II. TRANSMISSION, TRANSAXLES
A. Automatic – any internal repair or component replacement
B. Manual – any internal repair or component replacement
C. Clutches – clutch component or assembly repair and replacement
III. DRIVE AXLE/DIFFERENTIAL ASSEMBLY
A. Any repair or component replacement requiring the removal of internally
lubricated components or replacement of the drive axle/differential assembly
1. Ring gear, pinion shaft, and related gears
2. Associated bearing with above
3. Pinion seal
IV. AUTO BODY, PAINT, MOLDING REPAIR
A. Any repair or materials related to auto body repair work
B. Glass related repairs
V. REPAIRS PERFORMED ON COMMERCIAL VEHICLES
with a load carrying capacity greater than 1 1/2 tons
VI. TIRES, BATTERIES (excluding hybrid drive battery replacements)
VII. USED OR SALVAGED PARTS
VIII. PREVENTIVE MAINTENANCE SERVICES (excluding belt and hose replacement)
A. Oil changes, fluid changes, and flushes, wiper blades, filters
NATIONWIDE WARRANTY ADMINISTRATOR
P.O. BOX 17659, GOLDEN, CO 80402-6027
1-866-588-0728
ROADSIDE ASSISTANCE WARRANTY:
TECHNET PROFESSIONAL
ROADSIDE ASSISTANCE PROGRAM
This Roadside Assistance Program (the “Program”) is complimentary with your purchase
of $25.00 or more in parts and/or service for your vehicle from this TECHNET Auto Service
facility. Your Program benefit begins on the date identified on your invoice from the
participating authorized service facility and continues for 365 days from the date of your
invoice (“Coverage Period”). All services provided through the Program are described below:
Covered Vehicle: Coverage is specific to the vehicle identified on the invoice (the
“Covered Vehicle”) and will be provided to the vehicle owner, spouse, and/or dependent
children when driving the Covered Vehicle. Requests for roadside assistance will only be
honored for Covered Vehicles under the Program.
Covered Vehicles Exclude: Vehicles with a manufacturer’s load rating capacity
greater than one and one-half tons including vehicles designed for, built for or used in a
private recreational or commercial application including but not limited to Class A (or Type A)
Motor Homes and Class C (or Type C) Motor Homes. Any motorcycles. Any emergency service
vehicle, any vehicle used for hire, towing, construction, or postal service. Any vehicle used for
farm, ranch, agriculture, or off-road use (off-road use is described as driving on anything that
is not a paved or gravel road maintained by the state or local authority).
Roadside Assistance: If you are in need of roadside assistance for your Eligible
Vehicle, you may contact a licensed service provider of your choice. You may also contact the
Administrator for assistance in locating a licensed service provider by calling 1-866-588-
0728. This toll-free number provides access to a roadside assistance dispatcher 24 hours a
day, 365 days a year. This service requires use of a credit card to arrange
for dispatch.
Benefit Limit: The Program benefit is limited to the reimbursement of two (2) roadside
assistance incidents for any covered services per Coverage Period per Covered Vehicle, up to
a maximum eligible reimbursement amount of seventy-five ($75.00) dollars per disablement
(the “Benefit Limit”). The total maximum reimbursement during any Coverage Period will
under no circumstances exceed one hundred fifty ($150.00) dollars per Covered Vehicle.
You will be reimbursed for covered services up to the Benefit Limit upon our receipt of your
complete request for reimbursement.
Covered Services:
1. Towing - When towing is necessary, the disabled Covered Vehicle will be towed to the
nearest qualified repair facility or to the repair facility of your choice.
2. Lock-Out Assistance - Assistance will be provided in unlocking the Covered Vehicle in the
event the keys are lost or locked inside.
3. Flat Tire Assistance - If the Covered Vehicle’s spare tire is serviceable, it will be installed to
replace the flat tire. If the disabled Covered Vehicle has no serviceable spare, or if it has
two or more flat tires, the vehicle will be towed.
4. Fuel, Oil, Fluid and Water Delivery Service - An emergency supply of gasoline (where
permitted), oil, fluid and water will be delivered to any Covered Vehicle in immediate need.
The customer must pay for the costs of the actual fluids delivered.
5. Battery Jump-Start - If a battery failure occurs, a battery jump-start will be provided to
start the Covered Vehicle.
Service Limits & Requirements: Service is limited to the Covered Vehicle and
will be provided to the vehicle owner, spouse and/or dependent children when driving the
Covered Vehicle. The Benefit Limit applies to all Covered Services.
Program coverage includes, per Covered Vehicle, up to two (2) reimbursable roadside
assistance incidents per Coverage Period.
The Program is intended to cover emergencies and is not intended to be a substitute for
proper vehicle maintenance or repair.
The driver of the Covered Vehicle must be with the Covered Vehicle when the Service Provider
arrives, as roadside assistance cannot be provided to an unattended vehicle. If the driver
is not with the Covered Vehicle, you may be charged for an associated fee by the Service
Provider that is not covered or reimbursable under the terms of this Program.
To file a request for reimbursement, you must submit the following
information within sixty (60) days of the disablement:
1. Your current contact information including phone number and address; the first and
last name of the person driving the vehicle at time of disablement and their relation
to the vehicle owner identified on the invoice; and the type of roadside assistance for
which you are requesting reimbursement.
2. Copy of your invoice from the automotive service facility showing the following:
• A Legible Date, and
• Your Name, Home Address, Phone Number, and
• Vehicle Year, Make, Model
• A purchase of $25.00 or more in parts and/or service for your vehicle.
3. AND any ONE of the following
• A copy of the invoice from the Service Provider
• A copy of your credit card statement showing payment to the Service Provider
- please conceal your credit card number before sending your statement.
• The reference code provided by the roadside assistance dispatcher
Documents may be sent by fax to 1-866-924-3668, by email to
[email protected], or by postal mail to TECHNET Customer
Care, P.O. Box 17659, Golden, CO 80402.
Services Not Covered:
1. Repair or damage to a Covered Vehicle.
2. Cost of parts, replacement keys, lubricants, fluids; cost of installation of products or
materials.
3. Tire repair or non-emergency mounting or removing of any tires, snow tires, or chains.
4. Service on a vehicle that is not in a safe condition to be towed.
5. Impound towing or towing by other than an authorized service provider
6. Vehicle storage charges.
7. Any additional labor related to towing due to specialized equipment or processes
required to transport your Covered Vehicle due to non-factory modifications or
enhancements made to the Covered Vehicle.
8. Towing from or repair work performed at a service station, garage or repair shop.
9. Towing by other than a licensed service station or garage.
10. A second tow for the same disablement.
11. Towing or service on roads not regularly maintained, such as sand beaches, open fields,
forests, and areas designated as not passable due to construction, etc.
12. Towing at the direction of a law enforcement officer relating to traffic obstruction,
impoundment, abandonment, illegal parking, or other violations of law.
13. Traffic fines, citations or penalties.
14. Coverage shall not be provided in the event of emergencies resulting from the use
of intoxicants or narcotics, or the use of the Covered Vehicle in the commission of a
felony.
15. Any roadside assistance services provided to a Covered Vehicle by a private citizen’s
assistance is not covered and is not reimbursable.
16. Non-emergency towing or other non-emergency service.
Service Providers: The Program operates through a network of contracted service
providers who have agreements to perform road and towing service for the customers of
registered automotive service facilities. As independent contractors, they have exclusive
control over their own equipment and personnel.
Neither the Program nor the participating automotive service facility is responsible for acts or
omissions of independent contractors.
36-MONTH TECHNET® PROFESSIONAL
AUTO SERVICE TIRE ROAD HAZARD
PROTECTION PLAN
YOU MUST PRESENT YOUR ORIGINAL TIRE PURCHASE INVOICE TO SUBMIT REQUESTS FOR
BENEFITS
This 36-Month TECHNET®
Professional Auto Service Tire Road Hazard Protection Plan (“Road Hazard
Program”) is provided by the TECHNET Auto Service facility identified on your invoice for the new tires
you purchased (“Original Selling Facility”) as part of a service package.
WHAT IS COVERED: This Road Hazard Program covers only the new tires that you purchased from
the Original Selling Facility and that are (i) listed clearly on your original purchase invoice by brand,
type, and size and Department of Transportation (“DOT”) numbers, and (ii) for which you purchased
the Road Hazard Program (“Eligible Tires”). This Road Hazard Program is limited to the repair or
replacement of tires damaged as a result of a road hazard.
TERM OF COVERAGE: This Road Hazard Program covers eligible tires for a term of 36 months from
the tire purchase date on your original invoice, or until any part of the tire tread that comes in
contact with the road has a tread depth of 2/32” or less, whichever occurs first (“Coverage Term”).
WHAT IS ROAD HAZARD DAMAGE? Road hazard damage occurs when a tire fails during the course
of driving in a legal manner on a road maintained by state or local authority. Nails, glass, and
potholes are the most common examples of road hazards.
WHAT ARE THE BENEFITS? This Road Hazard Program provides reimbursement for (i) flat tire
changing assistance up to $75.00 per incident; (ii) flat tire repair up to $25.00 per tire, per
occurrence; and/or (iii) tire replacement up to the lesser of the original purchase price of the tire,
the replacement tire cost, or $399.99, per tire per occurrence, as set forth below (collectively the
“Benefit Limits”) during the Coverage Term, when an Eligible Tire is damaged by a road hazard.
WHAT ARE THE LIMITATIONS?
• Your original purchase invoice must include the following:
• Original Selling Facility name, address, and phone number
• Your full name, address, and signature
• The year, make, model, and mileage of your vehicle
• The brand, type, size, and DOT number of each tire
• Purchase of the Road Hazard Program at the time of tire purchase
• Under no circumstances will the eligible reimbursement amount exceed the Benefit Limits.
• The Road Hazard Program reserves the right to limit reimbursement to the generally accepted
retail replacement costs
• If you do not follow the instructions provided, the Road Hazard Program is not obligated to
reimburse or pay for the cost of any repairs or replacements.
WHERE YOU CAN OBTAIN SERVICE: Whenever you are within 25 miles of the Original Selling
Facility you must return your vehicle to the Original Selling Facility. If you are not within 25 miles of
the Original Selling Facility, or you are not sure, contact Customer Care at 1-866-588-0728 during
normal business hours to receive assistance locating the nearest tire servicing facility.
FLAT TIRE CHANGING ASSISTANCE: During first year of the Coverage Term, you are eligible for
reimbursement up to $75.00 for roadside flat tire changing assistance provided by a licensed
service provider of your choice when an Eligible Tire is damaged by a covered road hazard and you
are more than 25 miles from the Original Selling Facility. Flat tire changing assistance is strictly
limited to the roadside installation of your useable spare tire. You must have a useable spare
tire. You are solely responsible for towing or other parts and services. This benefit applies only
to motorized passenger vehicles and specifically excludes trailers. You may contact the service
provider of your choice.
FLAT TIRE REPAIR: If an Eligible Tire is damaged due to a covered road hazard during the Coverage
Term and can be safely repaired per industry standards and guidelines, and you are within 25 miles
of the Original Selling Facility, you must return to the Original Selling Facility. The Original Selling
Facility will repair your tire at no charge to you. When you are more than 25 miles from the Original
Selling Facility, contact the Customer Care at 1-866-588-0728 for assistance locating the nearest
tire servicing facility. When a repair is performed by a different facility, the permanent patch/plug
and the labor to perform the tire repair is reimbursable up to $25.00 per tire, per occurrence. You
are responsible for any additional amounts including, but not limited to, mounting, balancing,
taxes and miscellaneous fees. The Road Hazard Program will remain in effect for the repaired tire
for the remainder of the Coverage Term. You must contact Customer Care at 1-866-588-0728
before having a flat tire repaired if you are not returning to the Original Selling Facility.
TIRE REPLACEMENT: If an Eligible Tire is damaged due to a covered road hazard during the
Coverage Term and cannot be safely repaired per industry standards and guidelines, it will be
replaced with an exact make/model of tire if available. If not available, a comparable quality tire
will be installed.
If you are within 25 miles of the Original Selling Facility, you must return to the Original Selling
Facility. When you are more than 25 miles from the Original Selling Facility, you must contact
Customer Care at 1-866-588-0728 for assistance locating the nearest tire servicing facility.
When a tire failure occurs during the first 12-month period of the Coverage Term, it will be replaced
with coverage up to 100% of the original purchase price of the tire or the replacement tire cost,
whichever is less. When a tire failure occurs during the second 12-month period, it will be replaced
with coverage up to 50% of the original purchase price of the tire or the replacement tire cost,
whichever is less. When a tire failure occurs during the third 12-month period, it will be replaced
with coverage up to 25% of the original purchase price of the tire or the replacement tire cost,
whichever is less. Under no circumstances will 100% coverage exceed $399.99 per covered tire.
You are responsible for any additional charges including, but not limited to, mounting, balancing,
valve stem, taxes, disposal, and miscellaneous fees. WHEN AN ELIGIBLE TIRE IS REPLACED,
THE ROAD HAZARD PROGRAM COVERAGE FOR THAT TIRE ENDS. IF YOU DESIRE TO INCLUDE THE
REPLACEMENT TIRE IN THE ROAD HAZARD PROGRAM, YOU MUST PURCHASE A NEW ROAD HAZARD
PROGRAM FOR THE REPLACEMENT TIRE.
YOUR RESPONSIBILITIES:
1. Properly care for and maintain your tires, including ensuring tires are operated at proper
inflation pressures.
2. Use all reasonable means to protect your tires from additional damage.
3. When you are not returning to the Original Selling Facility, you must contact Customer Care at
1-866-588-0728 for prior authorization and a claim number before replacing a damaged tire.
4. Furnish such information as may be required.
5. Incur only expenses which are authorized in advance.
6. Payment of all expenses and costs not covered by this Road Hazard Program.
7. If a tire needs to be replaced and the damage has occurred outside of the Original Selling
Facility’s normal business hours, you may elect to wait for the Original Selling Facility to provide
service or proceed with a tire repair or replacement. In order to be eligible for reimbursement
by the Original Selling Facility: (1) if replaced, the damaged tire must be retained, AND (2)
the Original Selling Facility must be contacted within 2 business days. There is no guaranteed
eligibility by the original selling facility.
8. If a tire needs to be replaced and you are more than 25 miles from the Original Selling Facility,
and prior authorization cannot be obtained because the damage has occurred outside of
Customer Care’s normal business hours, you may elect to wait for authorization or proceed
with a tire repair or replacement. In order to be eligible for reimbursement: (1) if replaced, the
damaged tire must be retained, AND (2) Customer Care must be contacted at 1-866-588-0728
within 2 business days. There is no guaranteed eligibility.
WHAT YOU MUST DO TO REQUEST REIMBURSEMENT FOR FLAT TIRE CHANGING ASSISTANCE:
Submit a copy of your original invoice that clearly shows the information required above under
Limitations and a copy of the paid invoice from a licensed service provider showing the location
of your vehicle at the time assistance was rendered. The invoice must be dated and include the
service provider’s name, address and telephone number and the year, make, and model of your
vehicle. Submit requests for reimbursement by fax to 1-866-449-7301, by email to mechclaims@
sonsio.com, or by postal mail to TECHNET Customer Care, P.O. Box 17659, Golden, CO 80402.
WHAT YOU MUST DO TO RECEIVE BENEFITS WHEN AN ELIGIBLE TIRE IS DAMAGED: If you are
within 25 miles of the Original Selling Facility, you must return to the Original Selling Facility.
WHAT YOU MUST DO TO RECEIVE BENEFITS WHEN YOU ARE AT A DIFFERENT FACILITY AND AN
ELIGIBLE TIRE IS DAMAGED:
1. If you have presented an Eligible Tire during the Coverage Term, the tire servicing facility must
verify that the damage to the tire is due to a road hazard as defined above.
2. The tire servicing facility must contact Customer Care at 1-866-588-0728 for prior authorization
and to obtain a claim number (not required for flat tire repair). Prior authorization and a claim
number must be obtained before replacing the damaged tire or your claim may be denied.
3. You must sign the repair or replacement invoice.
4. You must present your original purchase invoice identifying the tires and showing the purchase
of the Road Hazard Program. Your original purchase invoice must include the information listed
above in the Limitations section.
5. The tire servicing facility will make a copy of the original invoice and the repair/replacement
invoice and return the original invoices to you.
6. Submit a copy of the original invoice that clearly shows the information required above under
Limitations and a copy of the signed repair or replacement invoice. Documents may be sent
by fax to 1-866-449-7301, by email to [email protected], or by postal mail to TECHNET
Customer Care, P.O. Box 17659, Golden, CO 80402. You must include the claim number
provided to you if the tire was replaced.
7. You are responsible for all expenses and costs not covered by this Road Hazard Program.
8. Tires that require replacement must be made available for inspection if requested by Customer
Care. If the tire is required for inspection, you will be informed during the call to obtain prior
authorization.
9. Tires being replaced must be surrendered to the tire servicing facility or to the inspection center
if requested for inspection.
10. ALL DOCUMENTATION MUST BE RECEIVED BY CUSTOMER CARE (INCLUDING THE TIRE IF
REQUESTED) WITHIN SIXTY (60) DAYS OF SERVICE, OR THE BENEFIT REQUEST MAY BE DENIED.
EXCLUSIONS: THIS ROAD HAZARD PROGRAM WILL NOT PAY OR REIMBURSE FOR:
1. Failures to tires occurring when any part of the tire tread that comes in contact with the road
has a tread depth of 2/32” (1.6mm) or less.
2. Replacements made without Customer Care’s prior authorization if you have not returned to the
Original Selling Facility.
3. Repairs or replacements made by anyone other than a licensed service provider, its agents,
contractors, or licensees.
4. Any invoice presented for payment of services not performed as described at the time of
authorization.
5. Damage incurred outside the United States and Canada.
6. Fees charged by the roadside assistance provider when (i) the driver is not with the Covered
Vehicle when the roadside assistance provider arrives; (ii) the Covered Vehicle is not at the
location given to the dispatcher when the roadside assistance provider arrives; or (iii) if you do
not call back to cancel the requested service within the window given by the roadside assistance
provider.
7. Tire repair, replacement, or flat tire changing assistance if the original purchase invoice does not
include: (1) the Original Servicing Facility name, address, and phone number; (2) the customer’s
full name, address, and signature; (3) the year, make, model, and mileage of the vehicle on
which the tires are installed; (4) the brand, type, size, and DOT number of each tire; (5) the
purchase of the Road Hazard Program.
8. Cosmetic damage, i.e. damage that does not affect the structural integrity or safety of the tire.
9. Damage caused by mechanical failures (e.g., failed shocks, struts, alignment, balancing) or
interference with vehicle components (e.g., fenders, exhaust, springs).
10. Damage due to misuse, abuse, negligence, improper application, improper towing, improper
balancing or alignment, improper inflation, brake lock up, wheel spinning, torque snags, etc.
11. Damage to tires either in the sidewall or tread area due to dry rot, peeling, or cracking.
12. Loss, damage or expense as a result of off-road use (off-road use is described as driving on
anything that is not a paved or gravel road maintained by the state or local authority).
13. Loss, damage, or expense caused by accidents, collision, theft, larceny, snow chains, explosion,
lightning, earthquakes, fire, windstorms, hurricanes, water, floods, malicious mischief,
vandalism, civil commotion, riots, war, etc.
14. Michelin PAX® system, PAX® tires, and tires and wheels of similar construction and purpose.
15. Repair or replacement of a tire due to manufacturer recall, defect or warranty or any reason the
manufacturer will repair or replace the tire at its expense or at a reduced cost.
16. Repair or replacement of any tire(s) used or installed on motorcycles, trailers, or on vehicles
used for competitive driving or racing, police or emergency service, snow removal, carriage of
passengers for hire, commercial towing, construction, or postal service.
17. Repair or replacement of any tire(s) used or installed on vehicles used for farm, ranch, or
agriculture, and vehicles that are registered to or licensed under a farm or ranch.
18. Repair or replacement of any tire(s) used or installed on vehicles with a load capacity of oneton or greater designed for, built for or used in a private recreational or commercial application
including but not limited to Class A (or Type A) Motor Homes and Class C (or Type C) Motor Homes.
19. Repair or replacement of any tire(s) used or installed on vehicles with a manufacturer’s load
rating capacity greater than one-ton.
20. Repair or replacement of tire pressure monitoring systems (TPMS) and/or devices and
components associated with TPMS.
21. Repair or replacement of tires that have been repaired in a manner other than per tire
manufacturer guidelines and industry approved methods.
22. Repair or replacement of tires that have been re-treaded, re-capped, re-grooved, remolded,
or tubed.
23. Liability for damage to property, injury to or death of any person arising out of the operation,
maintenance, or use of the vehicle whether or not related to tire damage.
24. Personal expenses arising because your vehicle is not available for use, including storage or freight
charges.
25. PRE-EXISTING, CONSEQUENTIAL, INCIDENTAL, AND/OR SECONDARY DAMAGES.
26. Traffic fines, citations, or penalties.
27. Unreasonable costs that a customer may suffer as a result of the need to repair or replace a
tire.
The benefits of this Program are secondary to any other benefits you may have purchased including
motor club contracts and vehicle service contracts that provide tire and/or wheel coverage. When
an Eligible Tire is damaged by a road hazard and another company provides any reimbursement
for the tire, the maximum amount reimbursable under this Program will be less the amount of their
reimbursement.
This Road Hazard Program gives you specific legal rights; you may have other rights, which vary
from state to state. Some states do not allow the exclusion or limitation of consequential or
incidental damages, therefore such limitations may not apply to you.
THE ROAD HAZARD PROGRAM RESERVES THE RIGHT TO DENY ANY REQUESTS FOR BENEFITS
SUBMITTED WITH FALSE OR MISLEADING INFORMATION OR IF THE PAPERWORK DOES NOT
CLEARLY IDENTIFY THE ORIGINAL PURCHASER, VEHICLE AND TIRES. Authorization is granted
based on the information provided during the call; if the documentation submitted (including
the tire(s) if requested) does not substantiate the information provided during the call, your
benefit request may be denied. All requests for benefits must be submitted within 60 days
of service or your benefit request may be denied. All documentation, including the tire(s) if
requested, must be submitted within 60 days of service in order for benefit requests to be
considered for reimbursement.
GENERAL:
1. The terms and conditions outlined herein are the full and complete agreement between the
parties. No oral representations should be relied upon, including any oral statements of the
Original Selling Facility or any other tire servicing facility.
2. The Road Hazard Program assumes no obligation or responsibility with regard to the vehicle.
3. The Road Hazard Program neither assumes nor authorizes anyone to assume additional liability
on its behalf.
4. If any payment is made under this Road Hazard Program and you have a right to recover against
another party, your rights shall become our rights and you shall do whatever is necessary to
enable enforcement of these rights.
CANCELLATION: If no requests for benefits have been made, you may cancel this Road Hazard
Program by returning to the Original Selling Facility and requesting cancellation within 10 days for
a full refund of the amount paid for the Road Hazard Program. The Road Hazard Program reserves
the right to cancel your Road Hazard Program Stamps by refunding the original purchase price to
you.
TRANSFER: This Road Hazard Program is extended only to you, the original purchaser, and not
to anyone who may purchase your vehicle or tires during the term of this Road Hazard Program.
Coverage is not transferable to any other vehicle or tires.
DISCLAIMER: YOU ARE NOT REQUIRED TO PURCHASE THIS ROAD HAZARD PROGRAM AS A
CONDITION TO THE PURCHASE OF ANY PRODUCT OR AS A CONDITION TO THE EXTENSION
OF CREDIT. THIS PROGRAM IS NOT AVAILABLE IN WASHINGTON, NEW YORK, OR OHIO.
