About Charles Automotive & Tire

Charles Automotive has been a member of the Rockville 20852 Community for more than 40 Years. Minutes from the White Flint Metro Station, Pike R Rose, N. Bethesda, we offer a free Shuttle Service, Excellent Customer Service, Free Vehicle Pick Up & Delivery and we're within walking distance to Harris Teeter and Starbucks. We prove a 3 Year Warranty, Roadside Assistance, 2 Year Nationwide Warranty. We also offer payment options of up to 36 months interest free. We proudly service customers from Rockville, Silver Spring, Potomac, Takoma Park, Washington, DC, Bethesda, Chevy Chase, Aspen Hill, Leisure World, North Potomac, North Bethesda. Come see us today! Charles Automotive & Tire specializes in auto maintenance, auto repair, auto tires and alignments.

Top Services

  • Air conditioning diagnosis
  • Air conditioning recharge
  • HVAC blower motor
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Radiator replacement
  • Brake system diagnosis
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Electrical system diagnosis
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Timing Chain replacement
  • Turbocharger replacement
  • Water Pump replacement
  • Exhaust replacement
  • Muffler replacement
  • Fuel pump replacement
  • Fuel system repairs
  • Hybrid battery replacement
  • Hybrid inverter assembly
  • Ignition system diagnosis
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Minor/external transmission service
  • Serpentine / drive belt
  • Spark plug replacement
  • Timing belt replacement
  • Tire rotation
  • Alternator replacement

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jeep
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 36 mth warranty for parts & labor*
Full warranty details

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • HVAC blower motor
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Radiator replacement
  • Brake system diagnosis
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Electrical system diagnosis
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Timing Chain replacement
  • Turbocharger replacement
  • Water Pump replacement
  • Exhaust replacement
  • Muffler replacement
  • Fuel pump replacement
  • Fuel system repairs
  • Hybrid battery replacement
  • Hybrid inverter assembly
  • Ignition system diagnosis
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Serpentine / drive belt
  • Spark plug replacement
  • Timing belt replacement
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Safety or Emission inspection
  • Suspension ball joint
  • Wheel alignment
  • Tire replacement
  • Axle shaft oil seal replacement
  • Transmission diagnosis
  • Transmission repair
  • Valve body service

Other Services

Free Shuttle Service Free TowingCar RentalFree Vehicle Pick Up & DeliveryFree Wi-FiCarfax Vehicle History ReportsRoadside Assistance PlanNationwide WarrantyFree Pre-Purchase InspectionFree Diagnostic Checks

Vehicles Serviced

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Daewoo
  • Dodge
  • Eagle
  • FIAT
  • Ford
  • Freightliner
  • GMC
  • Genesis
  • Geo
  • HUMMER
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Maybach
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Early drop off
    • Shuttle service
    • Loaner car
    • Free wifi
    • State inspection
    • Wait on site

Other Amenities

Comfortable, clean waiting room, bottled water, Cable TV, WiFi and Keurig Coffee Machine. Free shuttle service, free vehicle pick up and delivery. After hours vehicle pick up and drop off.

"Great price. Great service. Highly recommend!"
2016 Toyota Camry
"Great and polite businessowner. Thank you for prompt and great service"
2008 Jeep Commander
"I received excellent service. Job was done on time with additional help in form of a report of other issues that should be looked in the future and they washed the car as well. I will use this garage again. "
2018 Chrysler Pacifica
"Great people and professional service. Clean waiting area. Free wifi. Very impressed. Highly recommend!"
2018 Dodge Grand Caravan
"Great service"
2018 Dodge Grand Caravan
"Great service"
2013 Toyota Corolla
"Another outstanding experience with Charles Automotive! Super fast service with calls and texts to keep me updated on the status. Highly recommended. "
2003 Mercedes-Benz C-Class

Response from the shop

"Thank you. Charles Automotive always like 5 Stars!!!!"

- Gary Mendelson

"Very satisfied with the prompt service and communication on what needed to be done. In addition, taking the time to work on my vehicle at the right cost and not the highest. The owner immediately followed up and asked how the service went. That's good business. Went back a few days later for an oil change. Support Local small businesses for sure."

Response from the shop

"Marquette, thank you for the nice comments. Everyone at Charles Automotive is looking forward to working with you in the future."

- Gary Mendelson

2013 Toyota Camry

Response from the shop

"Thank you Laura. Everyone at Charles Automotive looks forward to working with you again. "

- Gary Mendelson

2015 Chevrolet Impala

Response from the shop

"Thank you for 5 Stars!!!!"

- Gary Mendelson

1998 Honda Accord
"First-time customer to Charles Automotive, and I'm very happy with the service. The facilities are clean and well-organized and the customer service was top-notch throughout the process. I ended up getting additional work done, and they gave me significant discounts on the parts. I'm a happy customer, and I'll definitely be back. Recommended!"

Response from the shop

"Thank you for the kind words and for finding us on Openbay.com!"

- Gary Mendelson

2014 Honda Accord
"Quick! Great prices! "

Response from the shop

"Thank You!"

- Gary Mendelson

2002 Acura MDX
"I was very clear that I wanted to get the 105,000 K scheduled maintenance for Acura. When I got there, they weren't clear what I wanted done until I explained to them what I had paid for. As far as I know, they did the oil change, tire rotation and changing of the spark plugs. But I believe, none of the other recommendation off the scheduled maintenance was not done. Please ask them to confirm or please refund back my money."

Response from the shop

"Timothy, Thank you for accpeting our bid on Openbay, coming in yesterday and writing a review of the services we performed. You are correct in that we replaced the engine oil & filter, performed a tire rotation and replaced the spark plugs. We also inspected the drive axles, steering, fuel lines, hoses & connections, cooling system hoses & connections, suspension, parking brake, exhaust system, brakes, brake lines, hoses & connections, fluid levels and valve clearance. We sent you a detailed inspection report via text message the day you were here. If you did not receive the text, here is a link to the inspection report (http://2un.me/d8lf). Durning the inspection of your vehicle we noted the front exhaust pipe was broken and leaking, the left front suspenion strut was leaking fluid and the timing belt was possibly past due for replacement at 105,000 mile per Acura scheduled maitenace. We found no evidence in Carfax the timing belt had been replaced. I am very certain we mentioned these items to you during your visit, as you stated to us, you planned on selling the vehilce. I trust this clears up the confusion. "

- Gary Mendelson

2007 Acura RDX
"Quick tire patch -- was in and out in less than 20 minutes. Thanks guys!"

Response from the shop

"Thank you!"

- Gary Mendelson

2010 Hyundai Santa Fe
"Great communication, quick and professional service. Would highly recommend!"

Response from the shop

"All things we like to hear. Thank you for the kind review."

- Gary Mendelson

"Efficient, effective, friendly, fast. What more could you possibly want from your automotive repair center? I brought my car in early (0730). The customer service rep said that the shop would call me when the car was ready for pickup. Shops routinely say that but often fail to notify you when the car is ready for pickup. Not Charles. They texted and called. I really appreciated the extra effort to keep me informed. I plan to use them again for my other car. Highly recommend. Thanks!"
2007 Acura RDX
"This shop was excellent! Service was priced competitively, close to Metro, texted with diagnostic report, everything new and technologically advanced. Texted when car was done. Clean shop with nice staff. Highly recommend!"
2008 Hyundai Azera
"They brought my car right in at the appointment time. They did the work in a timely order"
"I've been taking my two cars here for servicing for a few years now. The price is always fair and the service is great. But most importantly, the staff is consistently honest and helpful. As our driving habits changed, they've recommended different regular maintenance schedules - an honest answer despite meaning less regular business for them. (Original review updated 4 years later - still great!)"
"Charles Automotive & Tire is amazing!! Their service and professionalism is great. They are very organized and have good time sense I appreciated that. I had a tire problems they repaired it . You guys no idea that 😎 they didn’t change for it. Wish you guys come there and get good services. 👍👍👍👍"
"I bought my car in since my sunroof was leaking water whenever it rained. They realigned a seal that was sticking out as well as cleaned out the drainage channel, and INSISTED on no charge since the repair was so minor (so I just left a tip). They were also extremely upfront that this may or may not fix the problem, and if not, I would have to bring it back in and the sunroof may need to be replaced. They were also extremely professional and polite, honest, took their time explaining things to me, and did an excellent job communicating the status of my car at all times. Additionally, their pickup and drop-off procedures are very flexible. Overall, my experience could not have been better!"
"The experience was a great one. I shared my car issues with one of the mechanic Fidel and he kindly listen to me. . He said he would check the car and get back to me which he did. He told me how much it would cost to get the items fixed and provided me with an ETA of when my vehicle would be ready . Kudos to Fidel and everyone else that work's there. I will definitely recommend this place for anyone that needs their car fixed. They did a great job."
"I am very happy with the quality of the work. I had not had my car serviced for 18 months because of the pandemic. We agreed then that the coupon that I brought with me at the time would be honored at next service. The manager brought this up right away and honored the 18 month old coupon without me needing to bring up the issue."

Coupons

No coupons available at this time.