About Charles Automotive & Tire

Charles Automotive has been a member of the Rockville Community for more than 40 Years. Minutes from the White Flint Metro Station, we offer a free Shuttle Service, Starbucks is close by @ Harris Teeter. We prove a 3 Year Warranty, Roadside Assistance, 2 Year Nationwide Warranty, Free Pick Up & Delivery. We also offer payment options of up to 36 months interest free. Come see us today!

Top Services

  • Air Conditioning Recharge
  • Alternator Replacement
  • Brake Pad and Rotor Replacement
  • Catalytic Converter Replacement
  • Scheduled Maintenance Service
  • Timing Chain Replacement
  • Transmission Fluid Services
  • Transmission Repair
  • Turbocharger Replacement
  • Water Pump Replacement

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jeep
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 36 mth warranty for parts & labor*
Full warranty details

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • Alternator replacement
  • Axle shaft oil seal replacement
  • Battery replacement
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Brake system diagnosis
  • Catalytic Converter replacement
  • Check engine light diagnosis
  • Coolant system flush
  • Diagnose my vehicle
  • Drive belt replacement
  • Electrical system diagnosis
  • Engine mount replacement
  • Engine oil and filter change
  • Exhaust replacement
  • Fuel pump replacement
  • Fuel system repairs
  • HVAC blower motor
  • Hybrid battery replacement
  • Hybrid inverter assembly
  • Ignition system diagnosis
  • Minor/external transmission service
  • Muffler replacement
  • Oxygen sensor replacement
  • Radiator replacement
  • Serpentine / drive belt
  • Spark plug replacement
  • Starter replacement
  • Suspension ball joint
  • Timing Chain replacement
  • Timing belt replacement
  • Tire replacement
  • Tire rotation
  • Transmission diagnosis
  • Transmission repair
  • Turbocharger replacement
  • Valve body service
  • Water Pump replacement
  • Wheel alignment

Other Services

Free Shuttle Service Free Towing Car Rental Free Vehicle Pick Up & Delivery Free Wi-Fi Carfax Vehicle History Reports Roadside Assistance Plan Nationwide Warranty Free Pre-Purchase Inspection Free Diagnostic Checks

Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Early drop off
    • Shuttle service
    • Loaner car
    • Free wifi
    • State inspection
    • Wait on site

Other Amenities

Comfortable, clean waiting room, bottled water, Cable TV, WiFi and Keurig Coffee Machine. Free shuttle service, free vehicle pick up and delivery. After hours vehicle pick up and drop off.

2013 Toyota Corolla
2010 Acura MDX
"Another outstanding experience with Charles Automotive! Super fast service with calls and texts to keep me updated on the status. Highly recommended. "
2003 Mercedes-Benz C-Class
2008 Volkswagen Touareg 2
"Very satisfied with the prompt service and communication on what needed to be done. In addition, taking the time to work on my vehicle at the right cost and not the highest. The owner immediately followed up and asked how the service went. That's good business. Went back a few days later for an oil change. Support Local small businesses for sure."
2013 Toyota Camry
2015 Chevrolet Impala
1998 Honda Accord
"First-time customer to Charles Automotive, and I'm very happy with the service. The facilities are clean and well-organized and the customer service was top-notch throughout the process. I ended up getting additional work done, and they gave me significant discounts on the parts. I'm a happy customer, and I'll definitely be back. Recommended!"
2014 Honda Accord
"Quick! Great prices! "
2002 Acura MDX
"I was very clear that I wanted to get the 105,000 K scheduled maintenance for Acura. When I got there, they weren't clear what I wanted done until I explained to them what I had paid for. As far as I know, they did the oil change, tire rotation and changing of the spark plugs. But I believe, none of the other recommendation off the scheduled maintenance was not done. Please ask them to confirm or please refund back my money."
2007 Acura RDX
"Quick tire patch -- was in and out in less than 20 minutes. Thanks guys!"
2010 Hyundai Santa Fe
"Great communication, quick and professional service. Would highly recommend!"
"Efficient, effective, friendly, fast. What more could you possibly want from your automotive repair center? I brought my car in early (0730). The customer service rep said that the shop would call me when the car was ready for pickup. Shops routinely say that but often fail to notify you when the car is ready for pickup. Not Charles. They texted and called. I really appreciated the extra effort to keep me informed. I plan to use them again for my other car. Highly recommend. Thanks!"
2007 Acura RDX
"This shop was excellent! Service was priced competitively, close to Metro, texted with diagnostic report, everything new and technologically advanced. Texted when car was done. Clean shop with nice staff. Highly recommend!"
2008 Hyundai Azera
"They brought my car right in at the appointment time. They did the work in a timely order"
2008 Toyota Prius
"The service manager was very open to my situation and flexible as far as what he was going to do. I am a part time do it yourselfer, and got in over his head. He did everything he could fix it cheap!"
2008 Toyota Prius
"The service manager was very open to my situation and flexible as far as what he was going to do. I am a part time do it yourselfer, and got in over his head. He did everything he could fix it cheap!"
"DO NOT GO HERE FOR ENGINE WORK. Went back in January to replace pump, spark plugs, and tracking belt. They gave me an overpriced tag for the work - which I was able to haggle down by informing them of other cheaper locations. 20 minutes after I pick up, my car won’t start in a parking lot I stopped by. They tell me that they will come over to help, but failed to inform me that they weren’t coming for some time about an hour later. After finally picking o my car and checking it, they tell me nothing is wrong. My car starts to act weird again two weeks later. I call to inform them that yet again there’s a problem. They laugh at me on the phone saying that I wasn’t in their customer system and that I probably called the wrong place. I take my car elsewhere and the mechanic tells me that a few things were not entirely screwed in and could have caused me engine to explode. A few more weeks pass by and something else goes wrong in my car. I take it to another mechanic and they say that the spark plugs are also not screwed in entirely. I am currently sitting at this mechanics place waiting for the spark plugs to be fixed because god forbid will I ever go back to Charles Automotive. Why would I want them to screw up my car again? Bottom line, sloppy, overpriced work is why this place is not the ideal choice for car owners. Honestly, go to your local Exxon. They are much better priced and do a good job. Don’t fall into a 2+ month ordeal like I did because of this shop."
"Went to Charles Automotive for an oil change that I'd purchased through Groupon. The waiting room and the general area was very clean. Coffee and tea set up for customers. Staff were professional and friendly. With an advance appointment it took one hour for the oil change. Staff had recommendations for what the vehicle was due for but they did not make a hard sale."
"What a wonderful experience! Very professional group, excellent customer service and quick at getting the job done and done right the first time. If you have tire issues this is the Only place to go - Seriously!! Just Go!"
"They charged out the wazzoo to fix stuff on my car and it ended up being harder to drive than before. They let me take it in again to fix whatever they did to it at no extra cost, but still, 3 hrs out of my day wasted. My dad loves this place though."
"I was so impressed by the customer service here at Charles. After being told by my dealership that I needed to pay close to $200 for one new tire, I took my car to Charles. The staff here was very polite and friendly. They patched up my tire that morning and told me to order a new TPMS sensor and then come back with it. They didn't charge me for patching up my tire that day and trusted that I would come back as recommended. I was a nobody and was blown away by their trust in me. I came back the next week and they were able to fix my tire without me paying an arm and a leg for it (not even half of what my dealership was asking). The staff at Charles is amazing. I will absolutely come back for future car services!"

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