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"We had a great experience looking at travel trailers with Dennis Walsh today. He's very knowledgeable and had a pretty good idea of our needs (wants) within a few minutes of meeting with us. Although today, Father's Day, was a big sales day, we didn't feel pressured to buy. Dennis understood we are on a journey and we left with a good feeling about Campers Inn."
"We just bought our first RV at Campers Inn of Kingston. From the beginning and right through to delivery we were treated very well and fairly. Bob, our salesman, is enthusiastic about the dealership and he;'s very knowledgeable about RVs.He worked hard to ensure that the process stayed on track. Also a tip of the hat to Renata, who coordinated the sales paperwork and to Brian, who did a great job with our final demo. He was patient, courteous and thorough. We've taken our Roadtrek on one weekend outing so far, with two more scheduled in coming weeks. My wife joins me in offering our thanks to the Campers Inn team and especially to the folks I've mentioned. We highly recommend this business."
"We picked up our camper today, just in time for the Fourth of July weekend. We arrived and were met warmly by Mike in service. The process for the next couple hours was smooth and informative. Brian from service went over EVERY aspect of the trailer and answered all questions. We were very comfortable of the systems after the walk around. We must give out a big thank you to Dave in sales . He has the patience of Jobe! Dave steered us to what we feel will be a great camper for our needs. From the receptionist through the service staff, all of the Campers Inn team reflected positive vibes. We felt very comfortable doing business, and will certainly return there for all our support needs. Thank You!! Bill and Tammy"
"Be very careful purchasing here, the sales person actually told us he didn't care if we purchased an rv with them or not, should have walked away then. Have had a couple of issues with trailer which is new and every time you call they put you into a voicemail or give you the well everyone is busy someone will call you back. Don't waist your time waiting by the phone, they don't call. And when and if they actually look at your trailer and fix something check it out before they leave or you leave dealership, something else will be wrong for sure. Had to have back wall replaced and now DVD player doesn't work and it's been over a month since I called to have fixed. Even the We Care people say they are looking into the matter and then you hear nothing back. Worst customer service I have ever dealt with. Shop elsewhere"
"Sales team is horrible and hard to get a hold of. We recently purchased our first camper from here and this might be might worst sales experience ever. Service department started out good by completely going over the camper and answering all our questions.... which we had many given this was our first one. We now have a water leak. I've called the service department 5 days now and left a message each time but no call back. All around worst customer experience ever."
"I've been a customer for 7 years and have bought two 5th wheel trailers from the Kingston site. I've worked closely with the sales people and the service..."