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"Honest, up front, quick, and flexible! I needed my car worked on after a failed inspection for an exhaust leak. Brian himself called me after diagnosing the problem. He ran through what he thought the issue could be after first look, what other possible issues could be related to/causing it, and most importantly to anyone, what the costs could be and how I wanted to proceed. There were no surprises, no additional fees. The work done on my car is what he said up front, and I approved. After a quick turn around, I had my car back and they had even ran it over to grab me an updated inspection sticker after taking care of the issues before returning it to me - saving me a trip. Being new to Fitchburg, it was nice to find someone close to home and good at what they do to work on my vehicles."
"Brian and his staff are the best! I've been going to Brian's for 7 years now from oil changes to bigger repairs, Brain and his mechanics have done it all. And they do it honestly and with quality. Brian is the first mechanic I've trusted. Brian and his staff are friendly and helpful and do their best to be flexible. You won't be disappointed with Brian when you need car repairs or maintenance."
"NOT YOUR AVERAGE MECHANIC!! Our family has had the pleasure of watching Brian grow as a mechanic and business owner and wanted to share some of our thoughts - I am in the business of customer service and I learn things from Brian EVERY time I stop in! He has invested so much of his energy - not just into being the best mechanic around, but also into running a business where people appreciate the service they receive - from a friendly welcome, reasonable prices, and knowledgeable mechanics to a thorough explanation, follow up, and newsletter! Noone wants to spend money on fixing or maintaining their cars, but when it's needed, Brian has the most up to date training, knowledge, and education, the most advanced tools in the trade, and by the far the best customer service around!"
"These guys are the best in the area. They're fast, honest, and pay attention to detail. When you pay them to fix something it gets fixed. Also they do a great job of differentiating between what needs to be done now and what you will need moving forwars. Nowhere else I'd take my car. Curtis B."
"My wife and I have been bringing our vehicles to Brian for a few years. He has always treated us fairly and then some. He has also looked over the last two used vehicles we bought before we bought them. Even when times have been really tough for him he has treated us with fairness. He sticks to his word and is very intelligent. I highly recommend him as a trustworthy mechanic."
"An OCD mechanic. Perfect! I don't think he can do something the wrong way even if you told him to. Brian and his team are honest and hard working. You..."