Bradham Automotive

"I have been with Bradham Automotive now for a shade over two years, and to date, I will not bring my car anywhere else for repairs. These are some of the most hardworking and knowledgeable employees I have gotten to know. Their prices are fair and they will be honest with you when it comes to fixing your car, unlike other shops that will tell you everything is wrong with your car, so they can get you to shell out more money than you should be paying for the repairs. One of the best things I like about this shop, other than the staff, is the location. Unlike other garages, which can feel like you are in a prison when it comes to waiting for repairs, the fact that it is in Old Town Alexandria, allows you the flexibility to explore it while your car is being worked on. There is always some place to eat or walk around! There is also the option of taking the Metro somewhere as well as it is only a 15-20 minute walk to the King Street/Old Town Metro station. It is also real convenient for people who work in DC and want to take the train in and then pick their car up after their workday is over! They also now have weekend hours, and not just any wimpy weekend hours, they are open from 8-4 on Saturday's. I feel a good mechanic is like a good dentist. Once you find a good one, you will not want to go with anybody else because of the fact you trust them. And I trust them."

"I have been taking my car to Bradham for 4-5 years. I am so happy that I found them. I should have been posting here more, but better late than never. Being a woman, I find it difficult to feel very comfortable with car repair places -- except Bradham! They are so good at what they do. They always explain what is wrong and what is the fix. You will never find any place that does better customer service than these guys. Just today was another exceptional interaction with them. Wow. A $1K issue has cropped up with my car. Bradham could have just told me this repair was needed and I probably would have sighed and said OK. But instead of just telling me it was needed, they researched the issue and told me that I might be able to get a dealership to cover it under warranty. I really appreciate their knowledge and their willingness to save me a few dollars!!! You want to bring your car here."

"I was initially very impressed, this place seemed professional, knowledgeable & invested in their customers. I could not have been more wrong. I'm sure they've done just fine by many customers, I was just not one of them. I did learn a very valuable and EXPENSIVE lesson, so there's that. Glad to put them in my rearview mirror. Josh - I understand you do not have a crystal ball. However, I paid for an evaluation of my car by an expert. My mistake for making assumptions that a professional garage could give me an opinion beyond what a machine reading a sensor tells you. Auto Zone offers the same for free. I keeping the car now that I am this invested, but will find someone else to do future work."

"I'll be honest, I have some misgivings about car shops in general, simply because by spending less money at a tool shop and a bit of time, you can pretty much do it yourself. Bonus you get all the tools! In saying that, this place was great and offers reasonable prices especially considering its location. Service is great and speedy, and job is completed to satisfaction. I appreciated the additional advice as well for upcoming jobs and credit for work completed that was completed due to miscommunication. Overall, good shop and popular with locals."

"Ms Grace, service representative, was very knowledgeable and professional. The entire staff explained, with details, of my car with over 200,000 miles. I'm new to Alexandria and I'll take my car(s) to Bradham."