About Big O Tires - Havana

The Big O Tires story begins back in 1962. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete with major tire manufacturers' own company stores. This was the first big oh no. Luckily, Big O's founding fathers, a handful of progressive independent tire dealers, realized that they could band together to form a tire-buying cooperative to secure volume pricing. In the years that followed, Big O Tires evolved into a full-fledged franchise as it continued to find innovative ways to benefit independent dealerships and their customers. This was the very first Big O Yes.

Then in 1996, Big O Tires joined forces with TBC Corporation, one of North America’s largest marketers of automotive replacement tires. Now, with over 450 locations in 25 states, we can provide a Big O Yes for more people than ever before. And we’re still growing!

Our business model has been, and always will be, simple: sell great products and stand behind them. That’s why we back every tire and service with:

One of the most comprehensive and affordable warranty protections available
Our 12-month/12,000-mile Nationwide Limited Repair Warranty, honored at our 1,200 Service Central locations and 35,000 participating facilities
24/7 Roadside Assistance when you purchase Big O brand tires or our Tire Protection Package

But we don’t stop there. Our Multi-Point inspection comes standard, when it’s anything but. Free of charge. Why? Because it’s the right thing to do. Because we believe every big oh no deserves a Big O Yes. That’s what makes us The Team You Trust®

Top Services

  • Air Conditioning Recharge
  • Alternator Replacement
  • Brake Pad and Rotor Replacement
  • Catalytic Converter Replacement
  • Scheduled Maintenance Service
  • Timing Chain Replacement
  • Transmission Fluid Services
  • Transmission Repair
  • Turbocharger Replacement
  • Water Pump Replacement

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jeep
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 12 mth/12K mi. warranty (whichever comes first) for parts & labor*

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • HVAC blower motor
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Radiator replacement
  • Brake system diagnosis
  • Check engine light diagnosis
  • Diagnose my vehicle
  • Electrical system diagnosis
  • Catalytic Converter replacement
  • Oxygen sensor replacement
  • Engine mount replacement
  • Timing Chain replacement
  • Turbocharger replacement
  • Water Pump replacement
  • Exhaust replacement
  • Fuel pump replacement
  • Fuel system repairs
  • Hybrid battery replacement
  • Hybrid inverter assembly
  • Ignition system diagnosis
  • Coolant system flush
  • Drive belt replacement
  • Engine oil and filter change
  • Minor/external transmission service
  • Serpentine / drive belt
  • Spark plug replacement
  • Timing belt replacement
  • Tire rotation
  • Alternator replacement
  • Battery replacement
  • Starter replacement
  • Suspension ball joint
  • Wheel alignment
  • Tire replacement
  • Axle shaft oil seal replacement
  • Transmission diagnosis
  • Transmission repair
  • Valve body service

Vehicles Serviced

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Daewoo
  • Dodge
  • Eagle
  • FIAT
  • Ford
  • Freightliner
  • GMC
  • Genesis
  • Geo
  • HUMMER
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Maybach
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Early drop off
    • Shuttle service
    • Free wifi
    • Wait on site
2007 Dodge Ram Pickup 1500
2014 Ford Escape
2012 Dodge Challenger
"Quick service, accurate quote. Great people."
2018 Subaru Impreza
"I asked the person checking me out if my tires were rotated, he affirmed me that they were. When I got home I noticed my broken hubcap was still on the same exact spot. Lying to customers about rotating their tires is ridiculous. I will not be going back. "

Response from the shop

"We Rotated the Tires and Balanced Tires, when performing this service Hubcaps Have to be removed and re-installed in same postion on car. rotation is with the tires not hubcaps. Customer also stated that we stripped his oil plug last service. upon inspection oil drain plug was not damaged or stripped."

- Brandon

Response from the shop

"Ryan, thank you for this feedback. We will immediately address this with our team!"

- Brandon Elder

2020 Hyundai Elantra
"Excellent service! Thanks"
2018 Subaru Impreza
2014 Nissan Murano
"They got me in the same day for an alignment on my Murano. Staff was great to speak to and finished the service at the time it was promised. Offered an additional service I needed but wasn't pushy about it. Thank you, Big O, excellent service is hard to find these days. "
2012 Toyota Camry
2016 Jeep Patriot
"I took my Jeep in for a 40k service and couldn't be more pleased. The shop was done within an hour (under the quoted time) and the total ended-up being less than the initial quote and they didn't try and upsell me on additional services. Will definitely use them again!"
2002 Oldsmobile Alero
"Excellent service, extremely satisfied, highly recommend. "
"I highly recommend Big O Tires on Havana. Excellent five star ⭐️⭐️⭐️⭐️⭐️service as always. When I walked in TJ greeted me he was sunshine in my day and very enlightening. Travis and Brendan were extremely professional as always. They are totally honest and upfront. I waited for my car to be serviced It was a friendly clean atmosphere. All the employees are always happy and smiling they treat you as a friend. I took advantage of the Memorial Day Sale. I want to thank you all for the great service and the friendship you provide! Many thanks to you all I will look forward to seeing you in the near future. I always highly recommend you to all my family and friends. Keep up the awesome work I am extremely grateful to you all! Sincerely, Char T. PS. TJ, You are a bright light, thank you 😀"
"Loyalty is the reward that is given when a company demonstrates it's good character to its customers. For 3 generations of my family, Big O has given us superb service and quality products at reasonable to no cost price. I will always trust my car to Big O. You can too!!"
"They will rip you off and cause other problems for your vehicles that was never there before. The vehicle in question here, has never had a check engine light issue, let alone on until the last services performed by Big O for the same issue a 3rd time, after they claimed the parts were new and the services were performed. A alternator and battery less then a year old. Upon pick up of the vehicle recently, noticed gears on transmission not engaging properly, not even 8 hours after picking up the vehicle, check engine light comes on, (never ever had the check engine light on in 6years of ownership). All this happens after contacting the corporate office for Big O Tire. Claimed to fix, the problem of bad alternator, even after it’s been replaced, less then a year ago by this same location, battery included, yet the vehicle needed jumps regularly, not only after they Big O claimed to replace both the battery and alternator last summer June/July 2020. Dec2020 another new battery replacement, continue to need jump starts. May2021 vehicle wouldn’t start at all. Had it towed back to Big O Tires last week. , first they claimed they don’t know why the alternator went bad less then a year after replacement? Then was inadvertently told they put the wrong amp size alternator on it. Like how does that even happen? Now, this new check engine light issue, after never having the check light on ever in the last 6 years. Transmission jerking, shifting gears improperly. Issues that now arose since being in the possession of Big O Tires. Vehicle still has less then 100,000 miles. Not a daily commuter, regularly serviced in the last 6 years. They did offer to diagnose on their machine, yet of course not for free. Already got the generic code that came back P0828 (Drivetrain, Up/down shift circuit switch). Why would anyone take it to get diagnosed form a place that claims they don’t do transmission work, is beyond me? Long store short they warranty their work, yet if they ever have to actually do the work for so called feee, they will cause you additional issues, that’s never been a issue. Unfortunately, seniors or not, they will cost you more money in the long run. This location has tarnished the Big O Tires brand name for a loyal customer. You’ve been warned!"
"04/02/19 ...I had a tire going flat...I pulled into Big O & they had me taken care of & out very quickly. While I was there I was able to see that the men handling customers were polite, knowledgeable & efficient. ... I had been at another Tire store (not Big )) that wasn't able to fix a simple flat. In fact the other tire store seemed as if their only goal was to sell me tires, not solve my immediate problem ....I'm sure that the other tire store is a fine organization but Big O Tires has earned ALL MY future business....Thank You Gentlemen... xxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxx November 2019 I went back & got 4 tires & they were Great again....Thank You Guys xxxxxxxxx December 28, 2020 Update... They got my snow tires onto my car... quick simple & pleasant... These guys are just the best...."
"I wish I could give them zero. Honestly I am being nice with the one star.I come to the place for a checkup on my truck and then this guy comes and check my car out and then randomly asks me for 70 DOLLARS to just check out my trucks tires. And hear me out they NEVER said that it would cost money to check out my car. Now they want to sue me.Never Ever get your car fixed over here."

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