About Big O Tires - Havana

The Big O Tires story begins back in 1962. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete with major tire manufacturers' own company stores. This was the first big oh no. Luckily, Big O's founding fathers, a handful of progressive independent tire dealers, realized that they could band together to form a tire-buying cooperative to secure volume pricing. In the years that followed, Big O Tires evolved into a full-fledged franchise as it continued to find innovative ways to benefit independent dealerships and their customers. This was the very first Big O Yes.

Then in 1996, Big O Tires joined forces with TBC Corporation, one of North America’s largest marketers of automotive replacement tires. Now, with over 450 locations in 25 states, we can provide a Big O Yes for more people than ever before. And we’re still growing!

Our business model has been, and always will be, simple: sell great products and stand behind them. That’s why we back every tire and service with:

One of the most comprehensive and affordable warranty protections available
Our 12-month/12,000-mile Nationwide Limited Repair Warranty, honored at our 1,200 Service Central locations and 35,000 participating facilities
24/7 Roadside Assistance when you purchase Big O brand tires or our Tire Protection Package

But we don’t stop there. Our Multi-Point inspection comes standard, when it’s anything but. Free of charge. Why? Because it’s the right thing to do. Because we believe every big oh no deserves a Big O Yes. That’s what makes us The Team You Trust®

Top Services

  • Air Conditioning Recharge
  • Alternator Replacement
  • Brake Pad and Rotor Replacement
  • Catalytic Converter Replacement
  • Scheduled Maintenance Service
  • Timing Chain Replacement
  • Transmission Fluid Services
  • Transmission Repair
  • Turbocharger Replacement
  • Water Pump Replacement

Top Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Jeep
  • Mazda
  • Mercedes-Benz
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen

Warranties

  • 12 mth/12K mi. warranty (whichever comes first) for parts & labor*

Services Offered

  • Air conditioning diagnosis
  • Air conditioning recharge
  • Alternator replacement
  • Axle shaft oil seal replacement
  • Battery replacement
  • Brake master cylinder
  • Brake pad replacement
  • Brake rotor Replacement
  • Brake shoe replacement
  • Brake system diagnosis
  • Catalytic Converter replacement
  • Check engine light diagnosis
  • Coolant system flush
  • Diagnose my vehicle
  • Drive belt replacement
  • Electrical system diagnosis
  • Engine mount replacement
  • Engine oil and filter change
  • Exhaust replacement
  • Fuel pump replacement
  • Fuel system repairs
  • HVAC blower motor
  • Hybrid battery replacement
  • Hybrid inverter assembly
  • Ignition system diagnosis
  • Minor/external transmission service
  • Oxygen sensor replacement
  • Radiator replacement
  • Serpentine / drive belt
  • Spark plug replacement
  • Starter replacement
  • Suspension ball joint
  • Timing Chain replacement
  • Timing belt replacement
  • Tire replacement
  • Tire rotation
  • Transmission diagnosis
  • Transmission repair
  • Turbocharger replacement
  • Valve body service
  • Water Pump replacement
  • Wheel alignment

Vehicles Serviced

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
  • smart

Amenities

    • Early drop off
    • Shuttle service
    • Free wifi
    • Wait on site
2018 Subaru Impreza
"I asked the person checking me out if my tires were rotated, he affirmed me that they were. When I got home I noticed my broken hubcap was still on the same exact spot. Lying to customers about rotating their tires is ridiculous. I will not be going back. "
2020 Hyundai Elantra
"Excellent service! Thanks"
2018 Subaru Impreza
2014 Nissan Murano
"They got me in the same day for an alignment on my Murano. Staff was great to speak to and finished the service at the time it was promised. Offered an additional service I needed but wasn't pushy about it. Thank you, Big O, excellent service is hard to find these days. "
2012 Toyota Camry
2016 Jeep Patriot
"I took my Jeep in for a 40k service and couldn't be more pleased. The shop was done within an hour (under the quoted time) and the total ended-up being less than the initial quote and they didn't try and upsell me on additional services. Will definitely use them again!"
2002 Oldsmobile Alero
"Excellent service, extremely satisfied, highly recommend. "
"I have been a customer of this particular franchise of Big O, for many years. Brandon (owner) and his crew are nothing but extremely courteous, knowledgeable, and all are very hard workers who get the job done. They go above and beyond to make sure all your automotive needs are taken care of in a very timely manner. I trust their work and they have always taken great care of me. I highly recommend this location!"
"Went in for a slow leak in my front tire. The wheel was cracked, and the salesman said that I needed new wheels. It's a Mercedes Benz CLK550 and needed all four replaced in order to match. I asked if I could get it repaired and he said no, that it would never balance and would always wobble. I purchased four new wheels - they wobbled, and I could not drive it. They told me that because of the center dust cap, the wheels would not fit properly. I went to the Mercedes dealership and they told me that the old wheels could be fixed and gave the number to two people that could fix it. I told this to Big O Tires but they told me I could not return them because they are special order. They finally called me and told me that the manufacturer would take them back and to take my time. The information was in the system and I could return them any time. It took two weeks to get my old wheels fixed and I took them to Big O Tires to take off the new wheels and put the old ones back on so I could get them returned. They told me that it had been too long and now the manufacturer would not take them back. They then said that they could take the new wheels on consignment and would sell them for $1000.00. A few weeks later, I went in and the person that I was working with was no longer there and they didn't know where my wheels were. 1) They lied to me saying that my old wheels could not be fixed. 2) Then they stole my new wheels that were paid in full. I have nothing, no wheels but have paid. The new manager acknowledged that my wheels were there during inventory but are not missing. He stated that he was reviewing security camera footage but hasn't determined what happened yet. This episode has been going on for six months and I have little hope for resolution. The one thing that I know is that I am out $1200.00 and have nothing to show for it. This store WILL steal from you and then smile about it the next day. If you are smart (at least smarter than me), you will avoid Big O Tires."
"I highly recommend this Big O location. I have been taking my car here for 4 years and have been pleased with the service each & every time. As a female with minimal automotive knowledge, I feel I’m treated fairly when dealing with this business. The staff are very thorough when explaining what is going on with my vehicle. I recently moved across town and I have continued to go back to this location because of the excellent service."
"No problems here! Walked in and was very warmly greeted by Wes who was absolutely incredible! Very friendly and helpful service. Got a flat tire replaced and all tires pressure-checked and filled. Took one hour to get in and out. And Wes was super helpful answering our questions and making sure we had all the info we needed before we left, so big shout out to him! I’ll definitely be going there again the next time I have car troubles."
"The people there are friendly. I came in for brakes, plugs and oil change. They found several things that were wrong and my costs quickly escalated. I think the financing could have been presented better such as a down payment being needed and the specific payment schedule. As far as the repairs I can only trust they used ethical and good judgement. I did not feel like they were doing anything shady, they helped in multiple ways including transportation and they put up with my impatience and covered the cost of parts they missed in their initial diagnosis. I should have also said asked for a printed estimate to understand the costs including labor but I didn't ask and they didn't offer. That's why the 3 stars, I'm not sure what the end result would be but there was enough positives to at least make it a neutral rating."

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