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"They always seem to know what the problem is and fix it right away, very reasonable, nice guys to do business with."
"My parent's have been going to Benson and Wood for, geez, over 16 years at least. When I started needing car repairs while in college around 2002ish, I did my due diligence and researched all repair shops in the Worcester area. After calling over FIFTY places, I found they were actually the lowest per hour labor cost. Still, I was not convinced my parents were right (because let's face it... Most kids think they know better at that age). BUT the price was the cheapest so I went with them for some major car repairs. After several years of consistent, honest dealings with them I have to say I will never go to another shop as long as they keep those in charge who are still there now. Not only have they done great by me AND my parents time and again, they have proven their honesty. Once when I had major repairs done (gas tank and radiator), I thought they did something wrong that caused another part of the car to go. Yeah, even though I had all of this positive feedback I was still skeptical of any car repair place. The guy walked me through what the issue was, how it wasn't caused by something they were even near and spent at least an hour teaching me without making me feel like an idiot. What he did do to help me was quote me what it would be to replace the things that needed repairs and then said he can throw a clamp on it for now to save me money and time. I later found out from a mechanic friend that he was right and that he didn't know of many repair places willing to do that. I have many years of stories to add to their credit, but for now... If you are reading this you probably felt as lost as I did. Just know they are truly one of the old school good guys. "
"Honest, professional and they work quickly. The quality is consistent, too- I've never had an unsatisfactory dealing with Benson & Wood."
A Google User
"Good, honest, and knowledgeable mechanics."
Tara Lea Preston
"Usually pretty good. Honest guys. Not the friendliest, but honest. Price is reasonable."