Reviews Write a review
No reviews yet, be the first!
"This Place sucks, they towed my car and ripped my bumper completely off the car. I didn't complain about it and helped the idiot load my car up. After that I still called them for another tow and they said they'll gladly tow my car 19 miles for no less than $300 which was an exaggerated price. I called Triple A since I have 100 free miles and they'd send Arts towing. 20 minutes later I got a call saying Arts denied the tow when a few minutes before they were willing to do it for cash. I called them and asked why they won't tow it now and he says cuz I can do that bud, take it up with triple and don't call me again."
"Towing Industries are a difficult one. Most people involved are already in a stressed out situation. Being in the field I respect & understand it. The drivers who work long hours in all types of acclimate weather. Frigid cold, trying to change a tire, because so many people now do not know how or choose not to. Recoveries on the highway, trying to clean up a possible tragic scene, while people are flying by in their cars, not even giving the courtesy to move over, although it is a law. In the office the phone, doesn't stop ringing...there are angry customer in the lobby that just had the car towed for parking in the wrong spot. Or a scared young girl that was just towed in for an accident. At the end of the day there's a huge amount of people who are very pleased & very grateful for our services. They are glad we are here, and more frequent are making an effort to say Thank You. I am thankful for those people & as we all know in the world of social media, you can ruin a name or company from a bad review because you had to wait a little long, or if there was a communication error. Don't forget, we are all human, trying to function in a more chaotic world then ever. So before you want to judge & criticize immediately, life is such a bigger picture then just you, take a few breathes & be grateful for it."
"They had no problem towing my lowered car last week, had no problem towing it today when they were going to charge me over $300 to go 20 miles, but when I say never mind and go through triple A they tell them that they can't tow the car. I called Arts back and asked them why they can tow it for $300 but not for triple A and the response I got was "because I can" I've towed this car countless amounts of times with Arts and it's never been a problem until now. The guy on the phone was extremely rude and told me not to call him again and hung up"
"Really helpful when I had to deal with my car being towed after an accident."
"I needed my car towed and called my insurance company for roadside assistance and they scheduled me for a tow with Arts. I received automated phone calls and texts verifying Arts was coming. It never came and I called my insurance and they called Arts but couldn't get a hold of the dispatch person who had disappeared. I called Arts and talked to the dispatch woman who knew what car I was talking about and destination, which was to a different autobody, and said they had told my insurance company they couldn't because they were too busy. I could tell she was obviously lying. Don't call Arts for anything, they are liars and lazy UPDATE: my insurance company set me up with a different tow company and will be here in 20 minutes. Arts dispatch woman just called me and told me the tow truck is outside my building. I'm waiting for the other truck and Arts can go screw, but which is it Arts? If you told my insurance company you couldn't do the tow, why are you here? Completely unorganized business looking to scam you out of money."
"My car died 3 days over a 5 day span...so not great luck on my part. Luckily, AAA dispatched Art's towing to me all 3 times. Izzy was my tow truck driver..."