AAMCO Transmissions & Total Car Care - 49000

"Had a blow out on the freeway, came in to get a new tire told them I need it done asap because my truck was on the side on the freeway. Abel told me that it was going to take 15 min. 15 min later I asked about it and will said it was going to be hard to do. I said I worked at big o tires for years and it shouldn't be too hard then will said in that case it will take another half hour. Completely unprofessional! Will never come back to this place and will is a service manager. What a joke! Thanks for nothing will!"

"It took over 3 hours for to get a new tire. One that they weren’t even changing, I might add. There were clearly trainees doing all the tire fixes. Which is fine, but when you have no one managing them it becomes a problem. We watched them jack up a car, THEN try to loosen the bolts 🤦‍♀️. That’s just one of the idiotic actions we witnessed. No one told us what to do or how long we were going to wait. The price of the tire started at $79, jumped to $92, then to $105 because they added the road hazard program which we clearly stated we did not want. The final price was $100.18. Certainly not the cheapest place, nor the quickest."

"They replaced my battery after hours about 2 years ago..they were so helpful!"

"We had a horrible experience. My tire blew on the freeway and my uncle came to bring me to get a tire. We brought the tire and rim in to get a new one put on. Rose was working the front counter (I could only see the last 3 letters of her name so I'm assuming Rose) we read off the type of tire and she says they have none. We ask if there's something similar and she basically laughed at us for asking for something similar. A helpful gentleman goes and finds one that was on clearance. She says there's no way to ring it up. So a different helpful lady finds a way to ring it up. Then they make us go outside in 110 degree heat to have a trainee get our information. We go back inside to cool off and they tell us to go outside to finish filling out information (as if we couldn't do it inside) we go back outside to answer one more question. He tells us to go inside and pay for the mounting and balancing. So we do, and they tell us to wait and pay after service is complete. Ok, makes sense, but it's like they're making us go back and forth for no reason. Then as we are sitting waiting for them to put the tire on our rim, we see about 14 tires that are the exact same as what we originally asked for. But I thought Rose said they had none? They were the most rude, unhelpful people I have come across. You would think that we were inconveniencing these people by trying to get a tire while my car is sitting on the side of the road."

"Manager was awesome she was able to help me with my wiper blades and even installed it for me."