OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the…

Increase Customer Loyalty Auto Repair Shops Openbay

For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be that disloyal, wandering-gypsy customers are only looking for lower prices over quality. But we surveyed customers who weren’t 100% happy with their automotive service providers, and the…

BBB Logo

Cambridge, MA – September 10, 2015 – Openbay announced its Better Business Bureau Accreditation today. “We’re pleased to be a BBB Accredited Business because it signifies our commitment to customer service, reliability and trust,” said Rob Infantino, founder & CEO of Openbay, the award-winning online marketplace for auto repair. “BBB Accreditation indicates that Openbay has…