Increase Customer Loyalty Auto Repair Shops Openbay

For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be that disloyal, wandering-gypsy customers are only looking for lower prices over quality. But we surveyed customers who weren’t 100% happy with their automotive service providers, and the…

Almost every driver has had a bad car repair experience. Whether that’s dealing with an unscrupulous mechanic making bad recommendations, or charging too much, it’s very frustrating. Celebs Have Car Trouble Too! Mike Tolbert, fullback for the Carolina Panthers, recently had his own frustrating experience, according to The Charlotte Observer. He had taken his 1975 Chevy Caprice Convertible in to…