Tipping mechanic

Here in the U.S. we tip waitstaff at restaurants, baristas when we get coffee and valets when they park our cars. Because these are common situations, we don’t think twice about tipping and even give a bit more during the holiday season. What about less common situations, like when you have your car serviced? It…

Ever wondered if your automotive service shop is running at optimum efficiency? Efficiency is key to running any business. Here are three tips to maximize efficiency. Tip 1: Establishing an Operating Budget and Turning a Profit Getting down to basics – your monthly budget. What does it cost to operate your business on a monthly…

It goes without saying, but when a customer searches for your business online, you want the results to be accurate.  Have you checked your business’s information lately? Today, we’ll be taking a look at how to make sure your Google My Business details are accurate, and how to update them.   What is Google My…

This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with their customers is key. Texting is just one component of a customer’s expectations. How often do you have an important question for your customer, but you just…

$5,000 in Automotive Parts Giveaway Sponsored by Openbay and eBay Motors Enter the 2018 Automotive Parts Giveaway for your chance to win eBay motors Gift Certificates to purchase automotive parts for your business. This prize includes eBay motors vouchers to purchase automotive parts through Openbay accessing more than 60 million automotive parts on eBay motors…

Openbay Developing AI-Enabled Solutions Designed for the Automotive Aftermarket Industry Secures Series A Financing CAMBRIDGE, MA, June 25, 2018 – Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS based solutions for the automotive aftermarket industry, today announced it closed an $8M Series A round of financing. Shell Ventures LLC…

Written for automotive service businesses. Part I of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery…