AI-driven applications are transforming the way automotive service businesses engage with online consumers. Forward thinking businesses having deployed AI are realizing an increase in service revenue as a result. Here’s why: It’s official: artificial intelligence (AI) based applications are here to stay. It’s time to focus on the right applications that are proven to help…
Hollenshade’s Auto Service Quick Facts: One location in Towson, Maryland Established in 1939 Family-Owned and Operated (4 Generations) 11 Bays 10 Full-Time Employees 2 Part-Time Employees Over 14,000 ROs completed in FY2018 Average monthly website traffic: 1,200 sessions Think about how much has happened in the past 80 years. Apollo 11 landed on the moon,…
Between Memorial Day and Labor Day, the death toll involving teen crashes jumps 17% per day. Over the past five years, almost 3,500 people were killed in crashes that involved teen drivers during these ‘100 Deadliest Days’. These staggering statistics should bring alarm to any parent of a current or future teen driver. So, what…
“By identifying an opportunity to be more sustainable, and implementing a reasonable plan of action to accomplish it, companies achieve an authenticity that paid advertising can’t buy.” – Crystal Barnes, Senior Vice President of Global Responsibility & Sustainability at Nielsen ‘Going green’ and ‘auto repair’ aren’t typically found in the same sentence. But with global…
Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust “There are two big issues in the [automotive] industry right now: how to attract more qualified people and COI. We all talk about return on investment, or ROI, but the progressive state of mind is just as important, and missing that means the…
With the largest tire inventory in the Northeast and 12 locations serving New York and Vermont, one would think there is little time for kicking back and relaxing at Adirondack Tire & Service. But with the help of machine learning, natural language processing and conversational artificial intelligence, Adirondack employees are seeing a reduction in administrative workload AND an…
June 16, 2019 Artificial intelligence supports work of dealership service advisers Alysha Webb Visit the service drive at Volkswagen Pasadena in suburban Los Angeles, and you will likely be approached by one of the dealership’s five service advisers. But if it’s a busy day, you can check in with one of the virtual advisers at…
When it comes time to have your vehicle serviced, it’s completely normal to experience a myriad of emotions. There is often confusion over what to repair, anxiety about getting the job done right and fear that you will go to the wrong mechanic. You aren’t alone in your quest to find the right auto repair…
It’s been a rite of passage for generations: the American 16th birthday means getting your own car, allowing you freedom right when you’re starting to ache for it the most. It’s a symbol of independence and a taste of adulthood, the first real signal that childhood is in your rearview mirror and your whole adult…
Car repair doesn't have to be a hassle. Compare pricing and book service with ease.