IMR Inc. and the Auto Care Factbook 2020 just released some staggering survey results that vehicle owners and repair shops need to know. Out of the 100,000 American households surveyed who own more than 170,000 vehicles, results show that approximately $24.9 billion in necessary repairs or maintenance are being purposefully delayed. Players in the automotive aftermarket industry,…
In the twenty first century, it’s no surprise that most of your customers are spending a majority of their time on social media. Contrary to popular belief, social media is not all about posting your latest selfie or showing off your tropical vacation. More than 1 in 3 internet users say they go to social networks…
Donna Vetter loves her 2006 Jeep Wrangler, and wants to give it the best care possible. So when she received an email from her State Farm insurance agent with a simple way to book maintenance for her Jeep AND earn rewards, Donna hopped on the opportunity. State Farm, the largest auto-insurer in the U.S, teamed…
August is peak College Road Trip season. That means it’s time for students to switch their beach chairs for a seat in the library and for parents to prepare for tearful goodbyes. As a college student or a parent, you already have enough to worry about. That’s why Openbay is here with all the apps…
Members of the Openbay team visited the Larz Anderson Park in Brookline, MA where the largest Italian car festival in the Northeast was held this weekend (August 4th, 2019). “Tutto Italiano” Here are some pictures of the event. Enjoy (we did). One of the highlights of the show was the Ferrari 488 Pista, one of…
You’re a skilled mechanic and a savvy business owner who chose the exceptionally competitive automotive service business as your way to make your future. You’ve got a solid crew of ASE certified auto technicians, you know how to manage them, you provide them with the latest diagnostic tools, the service bays are clean and filled…
TIREWEB MARKETING FORGES PARTNERSHIP WITH OPENBAY TO BRING ARTIFICIAL INTELLIGENCE (AI) POWERED CUSTOMER ENGAGEMENT TOOLS TO AUTOMOTIVE SERVICE BUSINESSES Automotive aftermarket businesses and dealership service departments now positioned to drive service revenue and increase customer satisfaction using the power of artificial intelligence (AI) CAMBRIDGE, MA, July 31, 2019 — Tireweb Marketing is partnering with Openbay,…
Raben Tires and Service Quick Facts Founded in 1952 32 locations across 6 states (IN, IL, KY, TN, MO, AR) 2 wholesale distribution centers 3 retreading facilities More than 500 employees “Over 65 years of family values giving you a customer-first experience.” Founded in 1952, Raben Tires and Service grew from one modest location on…
When it’s time to turn over your car keys to a mechanic, a feeling of panic might strike. It’s even more stressful when you know little to nothing about cars. Regardless of your automotive expertise, one easy way to reduce anxiety and increase your level of confidence when working with a new mechanic is to…
AI-driven applications are transforming the way automotive service businesses engage with online consumers. Forward thinking businesses having deployed AI are realizing an increase in service revenue as a result. Here’s why: It’s official: artificial intelligence (AI) based applications are here to stay. It’s time to focus on the right applications that are proven to help…
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