Online chat for automotive service

Automotive service businesses must adapt new online technologies to increase new consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These consumers have high expectations when…

Online Chat for Automotive Service

What is online chat? What is a chatbot? And why would any automotive service business need either for their website now?  Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior…

virtual service advisor

Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay  Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but…

Automotive Service Online Customers

When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting.   G.L. Moore Tire Pros & Automotive, Inc. was established in 1971…

Total vehicle miles traveled (VMT) by U.S. drivers for the month of January 2020 continued its historical downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely continue through February 2020 based on historical trends. VMT for the month of January is estimated…

Top automotive services requested on Openbay during 2019  U.S. driving for 2019 is estimated at a record 3.258 trillion vehicle miles traveled (VMT), according to the U.S. Department of Transportation and Openbay, the award-winning online marketplace for automotive service and repair and a provider of SaaS-based solutions for the automotive service industry. More miles driven…

Most popular automotive services requested by Openbay vehicle owners during another top travel month The month of December 2019 will break all records for the total number of travelers this holiday season; more than 115 million of us will be traveling. This represents a 3.9% increase over the prior year. More than 104 million of…