Aspen Auto Clinic Uses Openbay Otis

How do you make a multi-award winning automotive service business even better? By improving the way it interacts with people online and through its website. The team at Aspen Auto Clinic turned to Openbay Otis, an advanced online chat platform for automotive service business websites. Otis instantly engages website visitors in 2-way chat-like conversations. Otis…

Press release Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services Advanced Chat Platform Aligns Automotive Aftermarket Businesses with Shopping Behavior of the New Digital-First Consumer Cambridge, MA — (BUSINESS WIRE) June 17, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced…

Openbay Otis advanced online chat technology on Sullivan's Tire Pros & Auto Service web and mobile

How do you keep a multi-generational tire and automotive service business positioned for lasting growth? This was the opportunity Ryan Sullivan, Owner and President of Sullivan’s Tire Pros & Auto Service in Seaside, CA considered when he returned to the family business from a successful career in the technology industry. The answer: use the latest…

Openbay Otis integration with TireShop by Freedomsoft

Press release Automotive service booking from advanced online chat platform allows customers to book service and receive appointment confirmation instantly and automatically   Cambridge, MA — (BUSINESS WIRE) May 28, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced integration between its AI-powered online chat platform, Otis, and TireShop by Freedomsoft….

The automotive service industry responded quickly to the COVID-19 pandemic. Swift actions included servicing vehicles by implementing contact-free auto repair and service to ensure customer and employee safety. NEW: Otis Banner Feature In parallel, Openbay Otis customers were able to deploy a newly released feature highlighting important announcements from the business via a fixed display banner atop of…

How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service Texting is among the most simple forms of communication. Today over 6 billion SMS (Short Message Service) text messages are sent each day in the U.S. (SMSeagle). Now, more than ever, text messaging is the preferred way to communicate as consumers…

 Press release Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets The Openbay marketplace app is designed for vehicle owners to discover local automotive service businesses, receive personalized service estimates, book service appointments, process payment for services and maintain vehicle service records Cambridge, MA —…

Podcast Openbay Online Chat Platforms

What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss…

Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted As the COVID-19 pandemic hit U.S. soil early this year and as states went into shelter-in-place, many businesses implemented a work-from-home policy. Non-essential travel was discouraged by local towns, cities, and states. Additionally, the…