Open Bay Service Provider Resources
In 10 Years, Your Buyers Will Be From Gen Z. Will You Be Ready? We are all familiar with Baby Boomers, Millennials, Gen Xers and Gen Yers, but how much do we know about the latest Gen Z? The Pew Research Center began studying the largest generation, Millennials, in 2009. Ten years later, researchers saw…
OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the…
We’ve heard all the adages about millennials before. They’re entitled. They constantly need praise in order to be motivated. They whine about wanting to work remotely. They switch jobs too often. They live in their parents’ basements and can’t stand on their own two feet. Their lives take place as much online as they do…
Did you live through the era of disco and bell bottoms? What about big hair, neon clothes and parachute pants? Can you recall the early days of the internet? Then you will probably relate to these nostalgic trials and tribulations of car ownership and repair in the 1970s, 1980s and 1990s. R.I.P. Yellow Pages 1…
2019 is the first year in US history that the number of millennials surpassed the number of baby boomers. Today, there are about 79.8 million millennials in the U.S. (ages 23 to 38 in 2019), while the total number of baby boomers (ages 55 to 73 in 2019) is 74.1 million. As baby boomers reach…
It goes without saying, but when a customer searches for your business online, you want the results to be accurate. Have you checked your business’s information lately? Today, we’ll be taking a look at how to make sure your Google My Business details are accurate, and how to update them. What is Google My…
This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with their customers is key. Texting is just one component of a customer’s expectations. How often do you have an important question for your customer, but you just…
$5,000 in Automotive Parts Giveaway Sponsored by Openbay and eBay Motors Enter the 2018 Automotive Parts Giveaway for your chance to win eBay motors Gift Certificates to purchase automotive parts for your business. This prize includes eBay motors vouchers to purchase automotive parts through Openbay accessing more than 60 million automotive parts on eBay motors…
Take your Facebook Page to the next level with Openbay Profile When you first created your Facebook Page for your business, you had high hopes to capture more drivers (customers) seeking automotive services in your area. You posted pictures of your shop. You asked customers to “share”, “like”, and “comment” on each picture or video…
Written for automotive service businesses. Part III of a Multi-Part series. Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery…
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