Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New…

How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007….

The objects that we interact with every day are becoming increasingly connected. As technology advances, we hear about more devices becoming “smart” – TVs, watches, glasses, homes and, yes, cars too. Remember when smart cars were a mind-blowing revelation? Now, the smart cars of today are in their mere infancy compared to what lies ahead…

Car repair is a stressful, nerve-wracking experience for anyone. As you anxiously sit in the auto shop waiting room, you can’t help but ask yourself, “What problems will the mechanic find? How much will this cost me? Can I trust that I’m getting the best price?” In the male-dominated auto repair industry, a common assumption…